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Financial Service Representative

AllCom Credit Union
Worcester, MA Full Time
POSTED ON 9/4/2026 CLOSED ON 9/22/2026

What are the responsibilities and job description for the Financial Service Representative position at AllCom Credit Union?

Are you a credit union or bank Member, Customer Service Rep or a Head Teller with the energy, experience, and desire to learn about loans? Do you love to interact with members and customers and solve problems? With great benefits including health and dental insurance, 401k and paid vacation, this is the job for you!

AllCom Credit Union in Worcester has been proudly providing financial services to our members for over 100 years! While a small financial institution, we continue to prosper because of the loyalty of our members, the dedication and energy of our employees, and the excellence of our savings and loan products.

The right person is an experienced, hands-on Financial Service Rep.

Skills and Qualifications

  • Open and close member accounts, CDs, IRAs; and resolve member issues.
  • Assist members with loan questions.
  • Originate consumer loans and/or close consumer loan applications.
  • Handle a Teller drawer and perform transactions for our members when needed.
  • Amazing attention to detail, strong organization and people skills, discretion, and professionalism.
  • Accuracy in transactions and member records is a must.
  • Flexible and outgoing personality.
  • May participate in member site visits to assist with member outreach.

This is a Full Time in-person position. The schedule requires working every Thursday evening until 6:15pm and alternating Saturdays from 8:45am until 12:15pm.

Salary Range: $20.00-$23.00/hour

Summary The person must be flexible, multi-tasking, detail-oriented, and love working with members and with numbers. No two days will be the same! The person will wear a lot of hats in a small branch so they must love all roles from Teller to Member Service Rep to Loan Rep.

Requirements include a High school diploma/GED and a minimum of 1 year of experience in a bank or credit union. Experience as a Service or Loan Rep and/or Sales Rep is preferred. We think this is a unique job for a unique candidate whose skills are well-rounded, who understands the complexities of working in a small organization, and whose passion is providing accurate and outstanding service! While we love sales, we start with service.

If the above sounds interesting, we would love to hear from you. Send your resume to hiring@allcomcu.org and indicate why you think you are a good fit for this position!

AllCom Credit Union is committed to diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary : $20 - $23

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