What are the responsibilities and job description for the Collections Specialist position at All Star Recruiting Locums LLC?
All Star Healthcare Solutions is seeking dedicated, energetic, hardworking individuals to join a highly successful, growing healthcare staffing company in North Broward. Our culture is professional, fast-paced, and people-centric. Our team members provide exceptional service in a people-first environment. We pride ourselves on serving our Providers, Clients, and the Community effectively while also focusing on our employees' personal, professional, and financial goals. As a Sun-Sentinel Top Places to Work recipient, All Star is the team to join if you are looking for specialized development, benefits, competitive pay, and job expansion in a fun and collaborative environment.
Position Summary
The Collections Specialist I is responsible for managing and recovering outstanding accounts receivable for All Star Healthcare Solutions. This entry-level role focuses on contacting clients, verifying account details, and ensuring timely payment of invoices while maintaining positive relationships with customers and adhering to compliance standards.
Key Responsibilities
Monitor assigned accounts to identify overdue balances and ensure timely collections.
Contact clients via phone, email, or mail to request payment and resolve billing issues.
Negotiate payment arrangements and set up alternative payment plans when necessary.
Maintain accurate and detailed records of all collection activities in the company’s system.
Collaborate with internal teams (billing, sales, and compliance) to resolve discrepancies.
Respond promptly to client inquiries regarding invoices, statements, and account status.
Prepare and submit regular reports on collection progress and outstanding accounts.
Ensure compliance with company policies, HIPAA regulations, and federal collection laws.
Qualifications
Education: High school diploma or equivalent required; associate degree in business or finance preferred.
Experience: 1–2 years of collections, accounts receivable, or customer service experience (healthcare or staffing industry experience a plus).
Skills:
Strong verbal and written communication skills.
Ability to negotiate and resolve conflicts professionally.
Detail-oriented with excellent organizational skills.
Proficiency in Microsoft Office Suite and familiarity with accounting software.
Knowledge: Basic understanding of billing processes and healthcare compliance regulations.
Core Competencies
Customer-focused approach with empathy and professionalism.
Ability to work independently and as part of a team.
Strong problem-solving and time management skills.
Why Join All Star Healthcare Solutions?
Collaborative and supportive work environment.
Opportunities for growth within the finance and revenue cycle teams.
Comprehensive benefits package and competitive compensation.
Company Awards
All Star Healthcare Solutions Achieves Top Workplaces USA Recognition - All Star
SIA Largest Healthcare Staffing Firms in the US
SIA Largest Staffing Firms in the US
SIA Best Staffing Firms to Work For
Modern Healthcare Best Places to Work in Healthcare
Sun Sentinel Top Workplaces in South Florida
South Florida Business Journal Business of the Year Finalist
ClearlyRated Best of Staffing Client & Talent Satisfaction Awards
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All Star Healthcare Solutions reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. This job description is NOT a contract for employment and does not modify or circumvent the employee’s ‘at-will’ employment relationship with the company.
All Star Recruiting Locums, LLC and affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity, age, or any other category protected by law
