Solution Specialist

Do you have the desire to preserve the Credit Union’s assets by helping to control loan accounts, collect delinquent loan payments, and recover collateral? As a Solutions Specialist, you will be vital in protecting the Credit Union’s assets. You will maintain relationships with the members while upholding the Credit Union’s standards.

Key Responsibilities:

•    Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.

•    Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.

•    Maintains accurate files and reports on all collections activity.

•    Testifies at legal proceedings as required.

•    Informs management of trends in loan underwriting contributing to delinquent/charged off loans.

•    Performs other job-related duties as assigned.

What You Bring to the Team:

Experience: Six months to two years of similar or related experience. Knowledge of bankruptcy procedures.

Education: Job requires a two-year college level education of language, math, and reasoning skills. Three or more years experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.

Why Join Us?

At All In Credit Union, we believe in building a supportive and inclusive environment where members and team members alike feel valued. We offer opportunities for professional growth and community involvement within a dynamic, purpose-driven organization.

 We are committed to fostering a workplace culture that exemplifies our values: Sparkle—embracing Smiling, Passionate, Accountable, Resilient, Kind, a Listener, and Empathetic.

Commitment to Equal Opportunity

All In Credit Union is an Equal Opportunity Employer.   We are dedicated to fostering an inclusive, member-focused environment. We fully accommodate employees with disabilities while ensuring exceptional service. We are proud to be an Equal Opportunity Employer of Females, Minorities, Veterans, and Disabled individuals, and we maintain a drug-free workplace.

Ready to Make a Difference?

If you’re ready to lead with integrity, inspire a team, and make a positive impact in our members’ lives, apply to join us today!

NOTICE: 

This job description is not intended to be, nor should it be construed as, a contract for employment. All In Credit Union makes no guarantee of permanent employment. This job description is to be used as a guideline to give you an understanding of what the credit union has defined this position to be. Changes to this job description may be made at any time by the Project Management Office. 

All In Credit Union is willing to accommodate handicaps to the extent a financial services organization can without impacting financial control or member service. All In Credit Union is an Equal Opportunity Employer of Females, Minorities, Veterans and Disabled/Drug Free Workplace