What are the responsibilities and job description for the Scheduling Coordinator position at All At Home Health Care?
Join Our Team! Scheduling Coordinator Needed for a Rewarding Role!
Are you looking for a fulfilling career where you can make a meaningful impact? Exciting Homecare Agency in Fall River is seeking a dedicated and compassionate Scheduling Coordinator to ensure smooth operations and exceptional care delivery.
About Us: At this exciting Homecare Agency, we are committed to providing compassionate and high-quality care to our clients. We strive to create a supportive environment that caters to their physical, spiritual, and emotional needs.
Why Join Us: We offer a supportive work environment where your contributions are valued. We provide competitive benefits and the opportunity to grow professionally in the healthcare industry.
If you are passionate about making a difference in the lives of others and possess the skills we are looking for, we encourage you to apply.
Position Overview: As a Scheduling Coordinator, you will play a crucial role in coordinating caregiver schedules, maintaining attendance records, and optimizing operational efficiency. This position requires a motivated individual who is highly organized, intuitive, and capable of working both independently and collaboratively.
Responsibilities:
- Maintain and update monthly schedules for all services.
- Post and fill open shifts promptly and efficiently.
- Coordinate caregiver placements to meet client needs effectively.
- Assist in screening and selecting caregivers.
- Communicate regularly with staff regarding scheduling, availability, and assignments.
- Document all scheduling activities accurately in our system.
- Manage phone calls professionally and empathetically, ensuring excellent customer service.
- Uphold strict confidentiality and respect for patient privacy.
- Develop and implement strategies to enhance staff retention.
Skills:
- Must be fluent in conversational Portuguese.
- Previous experience in scheduling preferred.
- Strong customer service skills, particularly over the phone.
- Proficient in computer applications.
- Exceptional organizational abilities and attention to detail.
- Ability to thrive in a fast-paced environment and manage deadlines effectively.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
Language:
- Portuguese (Required)
Work Location: In person
Salary : $21 - $23