HR Generalist & Training Coordinator

We are seeking a detail-oriented and personable HR Generalist / Training Coordinator to support the day-to-day operations of our HR function across all eight centers. In this role, you will work closely with our Employee Relations Manager to keep our HR infrastructure running smoothly while serving as a friendly, trusted resource for our teachers and staff. You'll spend time both behind the scenes, owning the administrative backbone of leave administration, employee records, and training compliance, and in our centers, building relationships with staff, supporting culture initiatives, and being a visible, approachable face of HR. This is an ideal role for someone with an early childhood or education background who wants to grow into a broader HR career while staying close to the classrooms and teachers that make our organization special.

Who We Are

Our family-owned company has been a leader in early childhood education since 2008 and our eight state-of-the-art learning centers are located throughout NE Ohio, with more on the way. As a member of our team, you will have access to generous benefits, professional development opportunities, and a supportive work environment that encourages collaboration and open communication. We are passionate about providing high-quality learning experiences for children and are looking for an individual who shares our dedication and enthusiasm.

Duties/Responsibilities

• Employee Support & Culture
• Serve as a friendly, approachable first point of contact for employee questions about benefits, policies, time off, and day-to-day HR matters
• Spend regular time in centers building relationships with teachers and staff
• Support culture and recognition initiatives that make All Around Children a place where educators want to build long-term careers
• Assist with employee events, appreciation efforts, and engagement programs
• Help ensure new hires feel welcomed and supported through their first weeks on the job
• Leave & Claims Administration
• Administer FMLA requests end-to-end, including eligibility determinations, paperwork, and return-to-work coordination
• Manage workers compensation claims in partnership with our carrier, including incident reporting, documentation, and follow-through
• Process and respond to unemployment claims, including hearings preparation as needed
• Serve as a go-to resource for employees navigating leave and claims questions
• Training Coordination
• Coordinate and administer our Learning Management System (LMS), including course assignments, tracking, and reporting
• Support delivery of staff trainings, including facilitating select sessions when appropriate
• Manage our CDA (Child Development Associate) scholarship program, including candidate selection, enrollment tracking, and progress monitoring
• Maintain training records to support licensing, SUTQ, and internal compliance requirements
• Employee Records & Compliance
• Maintain accurate and confidential employee files, both digital and physical
• Manage policy acknowledgments, handbook distributions, and required documentation
• Support I-9, background check, and other pre-employment compliance processes
• Ensure employee files meet Ohio childcare licensing and internal audit standards
• Performance & Employee Relations Support
• Track completion of performance reviews across all centers and follow up with managers to ensure consistency
• Assist the Employee Relations Manager with investigation documentation, interview scheduling, and file organization
• Prepare and maintain disciplinary documentation in partnership with center leadership
• Support exit interview coordination and help compile turnover and training data for reporting

• 1-3 years of experience in HR, education administration, or a related field
• Warm, personable communication style and genuine interest in supporting people
• Strong organizational skills and attention to detail
• Comfort facilitating occasional trainings or group conversations with staff
• Discretion and sound judgment handling confidential information
• Proficiency with Microsoft Office / Google Workspace and comfort learning new HR technology platforms
• Willingness to travel between our eight NE Ohio centers on a regular basis

• Early childhood education, K-12, or related education background
• Familiarity with Ohio childcare licensing, SUTQ, or CDA requirements
• Associate's or Bachelor's degree in Human Resources, Education, Business, or related field
• Working knowledge of FMLA, workers compensation, and unemployment processes (can be taught on the job for the right candidate)

• Comprehensive Medical, Dental, and Vision Coverage

• Short Term Disability Insurance
• 100% Employer-Paid Life Insurance
• 401(k) Retirement Savings Plan (with up to 3% Company Match)
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Paid Parental Leave
• Paid Holidays
• Heavily Discounted On-Site Child Care