Office Manager/ Shop Manager

Job Title: Office ManagerLocation: Rockville, MD

Job Type: Full-Time (In-Office)

Salary: $65,000–$110,000 per year

About Us:

All American Paint Protection specializes in high-end automotive services, including car detailing, paint protection film (PPF) application, window tinting, and ceramic coating. We work primarily with luxury vehicle owners who expect top-tier service and attention to detail. Our reputation is built on quality, professionalism, and a deep passion for automotive care. We are a fast-paced, dynamic business dedicated to delivering exceptional service and streamlined operations. We are seeking a proactive and highly organized office manager to support our growing team and ensure our office runs like a well-oiled machine.

Position Summary:

We are seeking a full-time, in-office Office Manager to help support our day-to-day operations and maintain an organized, efficient, and customer-focused environment. The ideal candidate is detail-oriented, highly organized, and comfortable managing multiple administrative responsibilities while acting as a key support to the business owner.

Key Responsibilities:

• Manage and process payroll accurately and confidentially
• Coordinate and maintain calendars, appointments, and team schedules
• Order and track office materials and supplies
• Provide exceptional customer service across all communication channels
• Interface with clients to ensure a positive experience throughout the full process
• Schedule client pick-ups and liaise with staff to ensure smooth service
• Assist the owner with day-to-day business tasks and operations
• Keep paperwork, shop, and office spaces organized and efficient
• Develop and implement organizational tools to improve workflows
• Act as a personal assistant to the owner for both business and occasional personal needs
• Cut materials for shop (PPF and tint)- training will be provided

What We’re Looking For:

• Experience in office management or administrative support
• Exceptional customer service
• Excellent multitasking, prioritization, and organizational skills
• Strong attention to detail and a positive, problem-solving mindset
• Proficiency in common office tools (Microsoft Office, Google Workspace, etc.)
• Experience with payroll platforms (QuickBooks, ADP) is a plus
• Professionalism, discretion, and reliability are a must
• Critical thinking and problem solving ability is vital

Compensation & Benefits:

• Salary: $65,000–$110,000 per year, depending on experience
• Time Off: 2 weeks paid vacation(PTO), 5 paid holidays, and 5 paid sick days
• Health Insurance
• 401-k