What are the responsibilities and job description for the Commercial Assistant Account Manager - Insurance Industry position at ALKEME Insurance?
Location: The Hive – 9490 S 300 W, Sandy, UT 84070
ALKEME Insurance, is seeking a detail-oriented Commercial Assistant Account Manager to support our growing commercial lines team in Sandy, Utah.
This role is ideal for an experienced Commercial Lines Assistant, Account Coordinator, or Account Manager Trainee who thrives in a fast-paced insurance environment and enjoys delivering high-quality client service.
As part of ALKEME, one of the fastest-growing independent insurance brokerages in the United States, you’ll benefit from national resources, strong carrier relationships, and long-term career growth opportunities—while working in a collaborative, team-focused local office.
The Commercial Assistant Account Manager supports Senior Account Managers in servicing commercial insurance accounts. This role focuses on policy processing, documentation, client service, and ensuring accuracy across all aspects of account management using Applied Epic.
Company Perks
- 100% employer-paid medical, dental, and vision for employee-only plans
- PTO and company-paid holidays
- 401(k) plan with employer contribution
- Opportunities for career growth and professional development within a nationwide network
- Collaborative, high-energy work environment
What You’ll Do as the Commercial Assistant Account Manager
- Maintain accurate client and policy data within Applied Epic (EPIC AMS), including updates, endorsements, and renewals
- Assist with submission of applications to insurance carriers and follow up on quotes and proposals
- Issue Certificates of Insurance (COIs), binders, and evidence of coverage
- Process policy changes, endorsements, and account documentation with a high level of accuracy
- Assist with audits, loss runs, and policy documentation requests
- Support clients with claims reporting and general service inquiries
- Collaborate with Account Managers and carrier partners to ensure timely and efficient service
- Provide administrative and operational support to maintain a high level of client satisfaction
What We’re Looking For
- Active Property & Casualty (P&C) License required
- 2 years of experience in Commercial Lines insurance support, account management, or CSR roles
- Proficiency in Applied Epic (EPIC AMS) required
- Strong knowledge of commercial insurance coverages, policies, endorsements, and certificates
- Experience with Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational, multitasking, and time management skills
- Strong communication and customer service abilities
- Ability to work effectively in a fast-paced insurance agency environment
Why ALKEME?
At ALKEME, we combine the stability of a Top-40 national insurance broker with the culture and energy of a start-up. We empower our employees to take ownership, innovate, and grow their careers while delivering outstanding service to clients.
Join a company where leadership, operational excellence, and client-focused service come together to create a career-defining opportunity.
If you are a licensed insurance professional looking to grow your career in commercial lines account management, apply now to join ALKEME.
This is an At-Will position. Employment with ALKEME Intermediary Holdings, LLC may be terminated or modified at any time, with or without cause or notice.
EOE
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person