What are the responsibilities and job description for the Sales Development Representative Team Lead Community Banking GTM (MANTL) position at Alkami Technology?
Job Details
Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami's Mobile App Platform has been certified by J.D. Power for providing clients with "An Outstanding Mobile Banking Platform Experience."
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.
As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
Follow us on Glassdoor and Linkedin !
Alkami is seeking a Sales Development Representative (SDR) Team Lead to support our Community Banking go-to-market motion. This role is ideal for a high-performing SDR who thrives as an individual contributor and is motivated to elevate the performance of a broader team through mentorship, enablement, and best-practice sharing.
The SDR Team Lead continues to carry an individual quota while serving as a peer leader for the SDR team. This role does not include direct people management responsibilities, but plays a critical role in improving prospecting execution, onboarding, training, and outbound strategy within the Community Banking segment.
Individual Contributor Responsibilities
Generate new business opportunities through outbound prospecting, including cold calling, email, social selling, and account-based outreach.
Engage and qualify key decision-makers within Community Banking organizations.
Follow up on inbound leads and convert them into high-quality Sales Qualified Leads (SQLs) for Account Executives.
Conduct in-depth account and contact research to prioritize outreach and personalize messaging.
Partner closely with Account Executives to support territory strategies and targeted account initiatives.
Develop a strong understanding of Alkami's products and Community Banking use cases to effectively position value.
Accurately track prospecting activities and maintain clean, up-to-date records in the CRM.
Collaborate with Marketing and Events teams to support campaign follow-up and event-driven outreach.
Team Lead Responsibilities
Provide ongoing mentorship and peer support to SDRs within the Community Banking segment.
Support onboarding and ramp for new SDR hires.
Create, test, and maintain outbound cadences and messaging frameworks for team use.
Assist with training initiatives, including messaging, objection handling, and prospecting best practices.
Help develop and maintain SDR onboarding and training materials.
Review outbound messaging and cadences to ensure quality, consistency, and segment alignment.
Pilot new prospecting strategies and share recommendations for broader adoption.
Analyze and report on team-level prospecting performance and key metrics.
Share insights and updates with Sales and Marketing leadership related to outbound effectiveness.
What We're Looking For
Bachelor's degree or equivalent work experience.
Previous experience in sales development or business development, including outbound prospecting.
Proven ability to manage a high-volume pipeline and prioritize effectively.
Strong communication skills and the ability to influence without direct authority.
Collaborative, self-motivated, and comfortable working in a fast-paced environment.
Highly organized and process-oriented.
Experience using CRM and sales or marketing automation tools.
Knowledge of or interest in the financial services industry, particularly Community Banking.
The salary range for this position is: $60,000 - $80,000
Cool Things to Know
Not Just Any Company : Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization : We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters : We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
The Important Stuff
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
#LI-REMOTE
J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.
As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
Follow us on Glassdoor and Linkedin !
Alkami is seeking a Sales Development Representative (SDR) Team Lead to support our Community Banking go-to-market motion. This role is ideal for a high-performing SDR who thrives as an individual contributor and is motivated to elevate the performance of a broader team through mentorship, enablement, and best-practice sharing.
The SDR Team Lead continues to carry an individual quota while serving as a peer leader for the SDR team. This role does not include direct people management responsibilities, but plays a critical role in improving prospecting execution, onboarding, training, and outbound strategy within the Community Banking segment.
Individual Contributor Responsibilities
Generate new business opportunities through outbound prospecting, including cold calling, email, social selling, and account-based outreach.
Engage and qualify key decision-makers within Community Banking organizations.
Follow up on inbound leads and convert them into high-quality Sales Qualified Leads (SQLs) for Account Executives.
Conduct in-depth account and contact research to prioritize outreach and personalize messaging.
Partner closely with Account Executives to support territory strategies and targeted account initiatives.
Develop a strong understanding of Alkami's products and Community Banking use cases to effectively position value.
Accurately track prospecting activities and maintain clean, up-to-date records in the CRM.
Collaborate with Marketing and Events teams to support campaign follow-up and event-driven outreach.
Team Lead Responsibilities
Provide ongoing mentorship and peer support to SDRs within the Community Banking segment.
Support onboarding and ramp for new SDR hires.
Create, test, and maintain outbound cadences and messaging frameworks for team use.
Assist with training initiatives, including messaging, objection handling, and prospecting best practices.
Help develop and maintain SDR onboarding and training materials.
Review outbound messaging and cadences to ensure quality, consistency, and segment alignment.
Pilot new prospecting strategies and share recommendations for broader adoption.
Analyze and report on team-level prospecting performance and key metrics.
Share insights and updates with Sales and Marketing leadership related to outbound effectiveness.
What We're Looking For
Bachelor's degree or equivalent work experience.
Previous experience in sales development or business development, including outbound prospecting.
Proven ability to manage a high-volume pipeline and prioritize effectively.
Strong communication skills and the ability to influence without direct authority.
Collaborative, self-motivated, and comfortable working in a fast-paced environment.
Highly organized and process-oriented.
Experience using CRM and sales or marketing automation tools.
Knowledge of or interest in the financial services industry, particularly Community Banking.
The salary range for this position is: $60,000 - $80,000
Cool Things to Know
Not Just Any Company : Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization : We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters : We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
The Important Stuff
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
#LI-REMOTE
J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $60,000 - $80,000