Outpatient Mental Health Worker 8 hour day shift

POSITION TITLE: Mental Health Worker, Outpatient Services

REPORTS TO (TITLE): Director of Outpatient Services

EMPLOYEE PAY STATUS: Non-Exempt

DESCRIPTION OF POSITION:

Provides direct and indirect client care under the direction of the Registered Nurse or Therapist from the Outpatient Services program.

KEY RESPONSIBILITIES:

· Orients clients to the program and documents appropriately in the client record.

· Is knowledgeable of procedure for monitoring clients with increased risk for danger to self or danger to others and assists with monitoring of high-risk clients while stabilization or transfer to ARBH Intake department for immediate assessment.

· Follows Professional Crisis management procedures accurately when needed.

· Knows and applies appropriate Behavioral Management plans and contracts specific to individual program/clients.

· Assists with client needs as it pertains to the Outpatient setting, i.e. assist with transport to the dining room for meals or assistance with group support for the clinical team.

Minimum Requirements:

Education and Licensing:

· High school graduate or equivalent.

Knowledge and Experience:

· One to two years’ experience as a behavioral health worker, preferred.

· Current CPR certification and maintain current

· Complete MAB (Management of Assaultive Behavior) within 30 days of employment and maintain current

Skills and Abilities:

· Demonstrates appropriate professional boundaries; treats youth with respect and considers clients valued customers.

· Properly assesses routine situations, determines and takes appropriate action.

· Demonstrates the ability to set limits for clients and uses de-escalation techniques appropriately.

· Accepts feedback in a positive manner and applies it to improve performance and further learning.

· Follows all safety procedures; is alert to changing situations and contributes to preventing opportunities for danger to develop.

· Follows safety procedures in a calm manner and responds quickly when an alarm sounds or a code is announced within the Outpatient setting.

· Will escort any patient needing to leave Outpatient area, i.e. dining room.

· Speaks with authority in a calm and clear voice, uses proper selection of words and has knowledge of when and how to use them.

· Communicates with all customers (family, referral sources, caseworkers, etc) in a professional manner; is service oriented; and is courteous, friendly, and empathetic.

· Exhibits calm and controlled attitude; does not overreact to allow his/her own actions to further deteriorate the situation.

· Answers the telephone in a professional manner; directs calls appropriately, and takes messages.

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Vision: see details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
• Lift up to fifty (50) pounds.

Job Type: Full-time

Pay: $21.00 - $22.43 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Pet insurance
• Tuition reimbursement
• Vision insurance

Medical Specialty:

• Psychiatry

Work Location: In person

Salary : $21 - $22