Demo

F&B Support Staff

Alila Hotels
Big Sur, CA Full Time
POSTED ON 6/27/2026
AVAILABLE BEFORE 7/25/2026
Organization- Alila Ventana Big Sur

Summary

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect and create.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

Our Food and Beverage support staff will assist in all F&B outlets of the resort and is responsible primarily for assisting the Food Server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast paced position with continual customer contact. The position will also be trained as a Server Assistant and Host to fill in as needed.

The hourly rate for this opportunity is $16.00. With Gratuity and a generous service charge within our all inclusive resort, this position has the potential to make $30 to $35 per hour. This is the pay rate for this position at Ventana Big Sur, and Alila Resort reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factor including experience, and training levels.

Shift Times: AM and PM shift are available from 6:30 am to 2:30pm and 3:30pm to 11:30pm

Hyatt Is Proud To Offer Exceptional Benefits, Which Include

  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off
  • 401K with company match
  • Medical, Dental, Vision, after 30 days of employment

Ventana Big Sur colleagues enjoy

  • Paid meal breaks
  • $15 per day Gas stipend for qualified candidates
  • Complimentary daily meal

Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment
  • previous experience with customer service
  • Refined verbal and written communication skills
  • A desire to exceed guest expectations

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Salary : $30 - $35

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