What are the responsibilities and job description for the Hotel General Manager position at Aligned Hospitality Management?
Job Summary
We are seeking a dynamic and strategic General Manager to oversee a newly renovated hotel in Branson, MO. This energetic leader will drive excellence in guest services, operational efficiency, and team management while ensuring financial performance aligns with organizational goals. The ideal candidate will possess exceptional leadership skills, multilingual capabilities, and a passion for hospitality management, inspiring teams to deliver memorable guest experiences. This role offers an exciting opportunity to influence multiple teams, elevate service standards, and optimize operational success in a fast-paced environment.
Responsibilities
- Oversee daily hotel operations across various properties, ensuring adherence to brand standards and guest service excellence.
- Lead, motivate, and manage hospitality teams, fostering a positive work environment that encourages teamwork and professional growth.
- Supervise staffing, training, and human resources activities to maintain high-performance teams aligned with company policies.
- Manage hospitality operations budgets, including revenue management, expense control, and financial planning to maximize profitability.
- Utilize property management systems (PMS) and hospitality reservation systems to streamline operations and enhance guest experiences.
- Monitor hotel guest service standards and implement strategies to elevate guest relations and satisfaction levels.
- Coordinate with front desk teams to ensure efficient check-in/check-out processes, multi-line phone systems operation, and excellent phone etiquette.
- Drive revenue growth through effective sales strategies, marketing initiatives, and optimizing occupancy rates.
- Maintain compliance with health and safety regulations while managing property maintenance and operational logistics.
- Foster strong relationships with guests, vendors, and stakeholders to promote brand loyalty and operational excellence.
Qualifications
- Proven experience in overseeing hospitality operations with supervisory or managerial responsibilities in hotel or similar environments.
- Strong leadership skills with the ability to manage diverse teams effectively across multiple locations.
- Excellent communication skills; bilingual or multilingual abilities are highly desirable for engaging diverse guest populations.
- Extensive knowledge of hotel management practices including revenue management, budgeting, financial operations, and human resources.
- Proficiency in property management systems (PMS), hospitality reservation systems, and other relevant property technology platforms.
- Demonstrated ability to deliver exceptional customer service while maintaining operational efficiency.
- Prior experience managing hospitality operations budgets and implementing cost-control measures.
- Ability to adapt quickly in a fast-paced environment while maintaining high standards of guest service and team performance.
Join us as a General Manager if you’re ready to lead with energy, inspire your team’s potential, and make a lasting impact on our guests experiences!
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $60,000