Quality Manager

Position Summary: Develops and implements quality plans, programs, and procedures using statistical quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. Responsibilities include quality reporting, analysis, audits, developing plans and programs to support continuous quality improvement using a variety of applicable tools. Designs, facilitates, trains and evaluates of quality improvements and may oversee project improvement teams. Ensures that performance and quality products conform to established company and regulatory standards. Reviews, analyzes and reports on quality discrepancies.  Investigates problems and develops disposition and corrective actions for recurring discrepancies.  Interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ensure requirements are met. Recommends corrective actions, dispositions and modifications. 

Essential Duties and Responsibilities include, but are not limited to: 

• Internal expert/resource on all quality and safety systems implemented. 

• Understand customer needs and requirements to develop effective quality control processes. 

• Devise and review specifications for products or processes 

• Set requirements for raw materials or intermediate products for suppliers and monitor their compliance. 

• Ensure adherence to health and safety guidelines as well as legal obligations. 

• Supervise inspectors, technicians, and other staff and provide guidance and feedback. 

• Oversee all product development procedures to identify deviations from quality standards. 

• Inspect final output and compare properties to requirements. 

• Approve the right products or reject defectives. 

• Keep accurate documentation and perform statistical analysis. 

• Solicit feedback from customers to assess whether their requirements are met. 

• Submit detailed reports to appropriate executives. 

• Be on the lookout for opportunities for improvement and develop new efficient procedures. 

• Abide by and support all safety and quality system requirements 

• Develop, monitor and use performance measures to promote continuous improvement 

• Understand, train on and enforce applicable Operations and Quality Systems’ requirements 

• Coordinate with Senior Quality Manager and fellow managers 

• Coordinate cross training activities 

• Assure that MRP schedule is followed 

• Instruct, teach and answer questions of quality inspection 

• Complete and edit paperwork before product is shipped 

• Other duties as assigned  

Qualifications: 

• Experience and Education:  

• Bachelor’s degree with 8-10 years of experience, or Master’s degree with 6-8 years of experience   

• Technical Skills: 

• Ability to identify and resolve problems in a timely manner or develop alternative solutions 

• Proficient in the use of all Microsoft Office programs and Windows operating system 

• Ability to thrive in a changing, fast-paced growing and dynamic business 

• Detail oriented and able to manage multiple projects simultaneously 

• Strong written and verbal communication skills 

• Excellent organization skills and attention to detail 

• Physical Requirements: 

• Extended screen time 

• Long periods of sitting 

• Potentially long hours