What are the responsibilities and job description for the Front Desk position at Align ENT + Allergy?
Description
Join Our Patient-Centered Medical Team!
We're looking for a warm, organized, and customer-focused Front Office Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!
What You'll Do
What We're Looking For:
Join Our Patient-Centered Medical Team!
We're looking for a warm, organized, and customer-focused Front Office Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!
What You'll Do
- Greet patients with a smile and deliver exceptional customer service
- Handle incoming/outgoing calls using a multi-line phone system
- Check patients in/out, schedule appointments, verify insurance, process payments and referrals
- Keep patient records and documentation accurate and up-to-date
- Collaborate with team members and support daily office operations
- Medical, dental and vision insurance
- 401k plan with employer contribution
- Company paid Life, short term and long-term disability
- Generous Paid Time Off
- Paid holidays plus two floating holidays per year
- Voluntary benefits including pet insurance!
- Please do not contact the office directly about this position, as it may disrupt patient care.
What We're Looking For:
- High school diploma or equivalent
- 2 years of medical office experience
- Positive attitude, strong communication and excellent phone etiquette
- Detail-oriented and able to multitask in a busy environment
- Dependable and eager to learn new systems (experience with eCW EMR is a bonus)