What are the responsibilities and job description for the Sales Associate- Ft. Worth Texas position at Alida Restaurant Supply?
Alida Restaurant Supply & Design is a growing provider of commercial restaurant equipment, furniture, and supplies. We are looking for a dependable Sales Associate to join our team at our North Richland Hills location.
This is an entry-level sales opportunity with paid, on-the-job training provided. Previous sales or customer service experience is preferred, along with familiarity with restaurant equipment or the foodservice industry.
As a Sales Associate, you will work directly with restaurant owners, managers, and other customers to help them find the products they need. You will assist with product selection, prepare quotes, process orders, answer customer questions, and maintain customer relationships from the initial inquiry through order completion.
As you gain experience, you'll have the opportunity to develop your own customer relationships and sales territory while working closely with management for guidance and support.
Responsibilities
- Greet customers and provide knowledgeable, friendly service
- Assist customers with selecting restaurant equipment, furniture, and supplies based on their needs
- Provide product information, pricing, and recommendations
- Prepare quotes and process sales orders accurately
- Process customer payments and maintain accurate transaction records
- Communicate with customers by phone, email, and in person
- Develop new business through inbound customer inquiries, outbound calls, in
-person visits, and relationship building with existing and prospective customers
- Manage customer accounts and develop long
-term relationships with customers in assigned areas
- Follow up with customers regarding quotes, orders, product availability, and delivery
- Build and maintain positive relationships with customers and vendor representatives
- Maintain accurate customer information and sales records in our POS system
- Keep the showroom organized and assist with product stocking and inventory checks
- Work with warehouse and other team members to help ensure orders are accurate and completed on time
- Work independently while having direct support and guidance from management as you learn the industry and develop your sales approach
- Continue learning our products and industry through on-the-job training
Qualifications
- Previous sales or customer service experience preferred
- Restaurant equipment or foodservice industry experience preferred
- Strong communication and interpersonal skills
- Comfortable speaking with customers in person and over the phone
- Reliable, punctual, and able to work independently
- Organized and able to manage multiple customer requests and orders
- Basic computer skills required, with the ability to learn POS and other business software
- Willingness to learn and develop product knowledge
- Ability to perform occasional product stocking and customer carry-out assistance
Preferred Qualifications
- Experience in restaurant equipment, foodservice, retail sales, inside sales, or customer service
- Familiarity with commercial restaurant equipment and supplies
- Bilingual in Spanish or Mandarin is a plus, but not required.
Why Join Our Team?
- Full-time, stable employment
- Paid, on-the-job training
- Opportunities for growth and advancement within the company
- Opportunity to develop sales skills while building knowledge of a specialized industry
- Opportunity to develop and manage customer relationships as you gain experience.
If you're looking for a steady position where you can build your sales and customer service skills, develop your own customer relationships, and learn a specialized industry, we'd love to meet you!
Pay: $18.00 - $25.00 per hour
Ability to Commute:
- North Richland Hills, TX 76180 (Required)
Work Location: In person
Salary : $18 - $25