What are the responsibilities and job description for the Host/Hostess position at Alicart Restaurant Group - Carmine's?
We at Carmines and Virgil's Real BBQ are committed to providing heartfelt, authentic and high-quality dining experiences. From NYC and D.C to Las Vegas, Atlantic City and the Bahamas. Our renowned family style Italian feast and award-winning Southern BBQ have united people for more than 30 years.
What makes us unique? Our dedication to quality, reliability, and production of celebratory moments. Our staff flourish in high-volume, high-energy settings where passion and teamwork are evident, whether it's the warmth of Southern hospitality or the delight of a traditional Italian get- together.
We’re searching for motivated, passionate people that want to grow, fit in, and become a member of our family. We’re ready to welcome you if you’re willing to give it your all.
We are looking for a service minded Host/Hostess to complete our Front of Desk team. Our Hosts/Hostesses have an inviting and warm personality and aims to please every guest who walks in our doors. Providing a welcoming and bright smile and making sure all guests are greeted promptly. As the first and last point of contact, our Host/Hostess are genuinely friendly, yet professional and tactful while engaging with every guest. The ideal candidates will have a professional demeanor with excellent communication skills, exceptionally organized, and succeed in a team-based environment
Responsibilities:
- Greet every guest warmly upon arrival and thank them sincerely as they depart, creating a memorable first and last impression.
- Act as a Brand Ambassador by engaging guests with information about Carmine’s and Virgil’s locations, and encouraging return visits for special events and catering.
- Collaborate with the Maitre’d to manage seating arrangements and ensure smooth service throughout the restaurant.
- Answer phones professionally and manage reservations using the OpenTable system.
- Assist with accommodating large parties by rearranging tables as needed.
- Build strong guest relationships by providing attentive service and helping guests feel at home from the moment they arrive.
- Engage with potential guests both inside and outside the restaurant, explaining our menu and inviting them to dine with us.
- Support the front desk team in all roles and responsibilities to ensure a seamless guest experience.
- Other duties as assigned by Manager.
Requirements:
- Who are professional, personable, organized with a sense of humor and a strong passion for hospitality!
- With experience as a Host/Hostess highly preferred but not required.
- With experience operating OpenTable, RESY, or other reservations systems is a plus.
- Who are Fluent in English.
- Who are bright, warm, outgoing personality; upbeat and well groomed.
- With a desire to grow with the company and passion for excellence.
- With open flexibility to work various shifts.
- Able to speak clearly and articulately on the telephone, providing information and answering questions for callers and walk in guests.
The Perks:
- Exciting Career Paths
- Competitive Compensation
- Supportive Team Environment
- Medical & Dental Coverage
- Paid Time Off
- Free delicious employee family meals
Employee discount in all our restaurants
Salary : $16 - $17