What are the responsibilities and job description for the Facilities Coordinator position at ALEXANDRIA REAL ESTATE EQUITIES, INC.?
Note: This role can be based out of our Seattle or Bothell office.
We are seeking a motivated, tenant-focused Facilities Coordinator to support the day-to-day operations of our premier commercial real estate portfolio. This role is ideal for a facilities or property management professional with one or more years of experience who is looking to expand their knowledge of building operations, vendor management, capital projects, and tenant services.
Working closely with the Facilities and Property Management teams, you will help ensure buildings operate efficiently, service requests are resolved promptly, and tenants receive an exceptional experience. The position offers broad exposure to facility operations, preventative maintenance programs, capital improvement projects, and cross-functional collaboration, providing an excellent foundation for career growth within commercial real estate and facilities management.
Essential Duties & Responsibilities:
- Coordinate the daily operations of third-party service providers, including janitorial, maintenance, security, and parking garage teams, helping ensure building services meet operational and tenant expectations.
- Serve as a primary point of contact for tenants, coordinating maintenance requests, communicating project updates, and ensuring timely resolution of service issues.
- Monitor and follow up on tenant work orders to verify quality, responsiveness, and overall customer satisfaction.
- Support facility operations by maintaining accurate tenant and vendor records, including certificates of insurance through third-party compliance platforms.
- Assist with the administration and continuous improvement of computerized maintenance management systems (CMMS), including Angus, to support preventative maintenance and work order tracking.
- Provide operational support for capital improvement projects through Unifier, including project setup, budget updates, invoice processing, and project documentation.
- Coordinate tenant meetings by preparing agendas, scheduling participants, and documenting follow-up actions.
- Draft and distribute tenant communications regarding building operations, maintenance activities, events, and property updates.
- Assist in planning and executing tenant engagement programs and property events.
- Support regional facilities leadership with operational reporting, scheduling, expense management, and other business support functions.
- Participate in special projects and cross-functional initiatives that enhance building operations, tenant experience, and operational efficiency.
Qualifications & Experience:
- Bachelor's degree preferred.
- Minimum 1 year of experience in facilities management, property management, commercial real estate, building operations, or a related field preferred.
- Working knowledge of commercial building systems, preventative maintenance practices, and facility operations.
- Familiarity with property management or CMMS platforms (such as Angus), building automation systems (BAS/BMS), or project management software is preferred.
- Experience supporting vendor coordination and contractor management is highly desirable.
- Strong customer service mindset with the ability to build positive relationships with tenants, vendors, and internal stakeholders.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office Suite, particularly Excel, Outlook, Word, and PowerPoint.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated problem-solving skills, attention to detail, and ability to work independently while collaborating across teams.
The expected base hourly wage range for this position is $36.06 - 40.87 USD hourly, plus annual discretionary bonus. This hourly wage range is an estimate, and the actual hourly wage may vary based on the consideration of many factors, which may include, but are not limited to: the individual’s knowledge, experience, education, qualifications, skills, job location, and the Company’s compensation practices. Please see a summary of our benefits here: https://benefitssummary.blob.core.windows.net/benefitshosting/Benefit_Summary_for_WA_Candidates.pdf
Salary : $36 - $41