What are the responsibilities and job description for the Front Desk Receptionist/Patient Coordinator position at Alexandria Dentistry?
Front Desk Receptionist
Duties:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments for patients and manage the appointment calendar
- Check-in patients, verify insurance information, and collect necessary paperwork
- Assist with patient registration and update patient records as needed
- Handle patient inquiries, provide information, and address concerns or complaints
- Maintain a clean and organized front desk area
- Collaborate with other staff members to ensure smooth operations of the office
Experience:
- Previous experience working at the front desk or in a customer service role is preferred
- Familiarity with phone systems and handling multiple phone lines is a plus
- Knowledge of dental or medical terminology is beneficial
- Experience working in a dental or medical office setting is an advantage
- Proficiency in using software such as Dentrix or other electronic medical record systems is desirable
Skills:
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Professional demeanor and customer service-oriented attitude
- Ability to maintain confidentiality of patient information
- Proficient in using basic office equipment (e.g., computer, printer, fax machine)
If you are a motivated individual with excellent communication skills and a passion for providing exceptional patient service, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the organization.
Job Types: Full-time, Part-time
Pay: $19.00 - $30.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Healthcare setting:
- Clinic
Schedule:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Alexandria, VA 22304: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $30