Help Desk Level 1

Alexander Technology Group is seeking a Help Desk Technician for a local client in Manchester, NH. The Help Desk Technician will be tasked with remote and in-person support for local businesses. Our client is willing to offer training and recent grads/junior candidates are encouraged to apply!

Responsibilities Include

• Providing remote and in-person support to local businesses including operating system issues, Active Directory/Office 365 support, network connectivity troubleshooting, peripheral device support, and more.
• Providing exceptional customer service and professionalism as the face of the organization for customers.
• Travel to local businesses for hands-on support needs.
  
  

Qualifications Include

• Associate's or Bachelor's Degree in Information Technology, CIS, Networking, or a related field.
• 1-3 years of technical support experience preferred.
• Knowledge of Windows 10/11, Active Directory, Office 365, networking, and PC hardware.
• Industry Certifications (A , Network , etc.) preferred.
• Valid transportation, clean driving record and ability to pass background checks.
  
  

If you are a Help Desk Technician looking for a company where you can learn and grow in your career, apply today!

Pay Range: $20-25/hr

Note: This position is fully onsite with travel requirements. Only candidates currently living in New Hampshire or Massachusetts will be considered at this time.

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