What are the responsibilities and job description for the Social Worker II - Intake Adult Protective Services position at Alexander County, NC?
Position Description
An employee in this class is the portal of entry for APS reports, either in-person or via telephone. This employee handles highly sensitive and confidential information. Work involves providing information and referral services to caretakers/adults and community partners in an effort to prevent maltreatment. The employee must demonstrate a high level of knowledge and good judgment in carrying out the duties of this position. Employee works under the direct supervision of the Adult Services Social Work Supervisor III.
Responsibilities
We offer a full compensation package including quality benefits with flexible options to meet the needs of our employees and their families.
HEALTH CARE
Requirements
Medical Insurance – Employee medical insurance is 100% paid provided wellness incentive requirements are met. Spouse and family coverage is available at employee expense per pay period:
Child: $69.23 Children: $207.69 Spouse: $230.77 Family: $392.31
Dental Insurance – Employee dental insurance is 100% paid. Spouse and family coverage is available at employee expense per pay period:
Child(ren): $16.95 Spouse: $18.89 Family: $52.32
Vision Insurance – Employee vision insurance is 100% paid. Spouse and family coverage is available at employee expense per pay period:
Child(ren): $3.86 Spouse: $3.48 Family: $7.50
WELLNESS
Health Clinic – Available to all County employees and dependents covered under the medical insurance plan. Covered visits include ear infections, colds, first aid, physicals, and other acute care needs.
Complementary Alternative Medicine (CAM) – The medical plan offers alternative therapies such as acupuncture, hypnotherapy, massage therapy, yoga, and others. Specific requirements must be met for partial reimbursement - refer to the employee guide for more information.
Employee Assistance Program (EAP) – Counseling services are available to all employees and dependents in the home. Services are provided in a private and confidential setting. The County provides coverage for the first five visits per year.
YMCA – No joining or monthly membership fees for eligible employees. Employees may opt to upgrade their membership to a family rate of $6.92 per pay period.
PureGrit Fitness – Discounted member fees for eligible employees with access to a weight room, unlimited classes, or a day pass.
WORK/LIFE BALANCE
Holidays – Twelve days of paid leave are provided throughout the year to eligible employees.
Sick Leave - Employees earn eight hours per month; EMS employees earn 11 hours per month.
Annual Leave – Employees earn prorated hours per month based upon years of service and hours worked.
Birth Month Leave: Employees will receive the equivalent hours of one regular workday added to their annual leave on the second day of their birth month.
Community Involvement Leave: Employees earn eight hours per calendar year, expiring on December 31.
Bereavement Leave: Employees are given 24 hours of paid leave to grieve the loss of an immediate family member.
Parental Leave: Eligible employees can request up to 6 weeks of paid leave per calendar year.
Discount Tickets – Discount tickets to various recreational venues including AMC Theaters, Carowinds, Tweetsie Railroad, Biltmore Estate, and others.
FINANCIAL STABILITY
NC Local Government Retirement System – The Local Governmental Employees’ Retirement System (LGERS) is a defined benefit plan. Full-time and eligible part-time employees are automatically enrolled in the system. Employees contribute a mandatory, fixed 6% on a pre-tax basis. An employee is considered vested after five years of contributory service.
Life Insurance – $12,500 of Life and AD&D at no cost to the employee. Additional coverage is available at employee expense.
Longevity - After five (5) years of continuous full-time County service, employees receive an annual lump sum payment of 1.5% of their salary during their anniversary month. Moving forward, the amount increases by .10 per year based upon years of service.
401k and 457 Deferred Compensation – Contributions are available as an employee option.
Tuition Reimbursement: Employees who have completed their initial probationary period are eligible to participate in the tuition reimbursement program of up to $1,000 per semester in qualified expenses.
Supplemental Benefits – The County partners with Aflac, as an employee option, for additional supplemental benefits.
Local Government Federal Credit Union (CIVIC) – Memberships are available to County employees.
For additional details on benefits, please review the Alexander County policies at www.alexandercountync.gov or
contact the Human Resources Department at (828) 632-1132.
01
Please select your highest level of education completed.
How many years of experience do you have as an Adult Protective Services Social Worker?
Do you have a valid North Carolina driver's license?
An employee in this class is the portal of entry for APS reports, either in-person or via telephone. This employee handles highly sensitive and confidential information. Work involves providing information and referral services to caretakers/adults and community partners in an effort to prevent maltreatment. The employee must demonstrate a high level of knowledge and good judgment in carrying out the duties of this position. Employee works under the direct supervision of the Adult Services Social Work Supervisor III.
Responsibilities
- Accepts and documents all Adult Protective Services Abuse/Neglect/Exploitation reports made to the agency.
- Listens intently to understand the reporter's concerns and gather pertinent information.
- Gathers case history for the Social Worker when available.
- Acts as a consultant during the screening process for referrals that do not meet the definition of abuse, neglect, or exploitation.
- Communicates with reporters regarding the agency's decision on their submitted reports.
- Responsible for time-sensitive notifications to the District Attorney and law enforcement.
- Contacts the Division of Health Services Regulations regarding reports against licensed facilities.
- Assists Social Workers in the APS unit with case management duties and related activities.
- Serves as the data entry for adult services computer forms.
- Completes day sheets accurately and timely.
- Provides community outreach/training on mandatory reporting of adult abuse/neglect/exploitation.
- Provides outreach services to screened out reports needing community resources.
- Attends ongoing training to assist with job duties.
- Performs other duties as assigned.
- Knowledge of social work principles, techniques, and practices must be demonstrated and applied to specific casework and community problems.
- Considerable knowledge of behavioral and socioeconomic problems is required.
- Must engage governmental/civic/private organizations, know community resources, and understand laws, regulations, and policies which govern social work programs.
- Ability to express ideas clearly and concisely, and to plan and execute work effectively.
- Must have typing/word-processing/computer skills and must effectively use equipment to complete job assignments.
- In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations is expected. Employee is required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during, and after the emergency. Employee is required to participate in relevant exercises and regular preparedness training.
- Bachelor's degree in social work from an appropriately accredited institution; or
- Bachelor's degree in a human services field from an appropriately accredited institution and one year of directly related experience; or
- Bachelor's degree from an appropriately accredited institution and two years directly related experience; or
- Equivalent combination of education and experience.
- Possess a valid NC Driver's License.
We offer a full compensation package including quality benefits with flexible options to meet the needs of our employees and their families.
HEALTH CARE
Requirements
Medical Insurance – Employee medical insurance is 100% paid provided wellness incentive requirements are met. Spouse and family coverage is available at employee expense per pay period:
Child: $69.23 Children: $207.69 Spouse: $230.77 Family: $392.31
Dental Insurance – Employee dental insurance is 100% paid. Spouse and family coverage is available at employee expense per pay period:
Child(ren): $16.95 Spouse: $18.89 Family: $52.32
Vision Insurance – Employee vision insurance is 100% paid. Spouse and family coverage is available at employee expense per pay period:
Child(ren): $3.86 Spouse: $3.48 Family: $7.50
WELLNESS
Health Clinic – Available to all County employees and dependents covered under the medical insurance plan. Covered visits include ear infections, colds, first aid, physicals, and other acute care needs.
Complementary Alternative Medicine (CAM) – The medical plan offers alternative therapies such as acupuncture, hypnotherapy, massage therapy, yoga, and others. Specific requirements must be met for partial reimbursement - refer to the employee guide for more information.
Employee Assistance Program (EAP) – Counseling services are available to all employees and dependents in the home. Services are provided in a private and confidential setting. The County provides coverage for the first five visits per year.
YMCA – No joining or monthly membership fees for eligible employees. Employees may opt to upgrade their membership to a family rate of $6.92 per pay period.
PureGrit Fitness – Discounted member fees for eligible employees with access to a weight room, unlimited classes, or a day pass.
WORK/LIFE BALANCE
Holidays – Twelve days of paid leave are provided throughout the year to eligible employees.
Sick Leave - Employees earn eight hours per month; EMS employees earn 11 hours per month.
Annual Leave – Employees earn prorated hours per month based upon years of service and hours worked.
Birth Month Leave: Employees will receive the equivalent hours of one regular workday added to their annual leave on the second day of their birth month.
Community Involvement Leave: Employees earn eight hours per calendar year, expiring on December 31.
Bereavement Leave: Employees are given 24 hours of paid leave to grieve the loss of an immediate family member.
Parental Leave: Eligible employees can request up to 6 weeks of paid leave per calendar year.
Discount Tickets – Discount tickets to various recreational venues including AMC Theaters, Carowinds, Tweetsie Railroad, Biltmore Estate, and others.
FINANCIAL STABILITY
NC Local Government Retirement System – The Local Governmental Employees’ Retirement System (LGERS) is a defined benefit plan. Full-time and eligible part-time employees are automatically enrolled in the system. Employees contribute a mandatory, fixed 6% on a pre-tax basis. An employee is considered vested after five years of contributory service.
Life Insurance – $12,500 of Life and AD&D at no cost to the employee. Additional coverage is available at employee expense.
Longevity - After five (5) years of continuous full-time County service, employees receive an annual lump sum payment of 1.5% of their salary during their anniversary month. Moving forward, the amount increases by .10 per year based upon years of service.
401k and 457 Deferred Compensation – Contributions are available as an employee option.
Tuition Reimbursement: Employees who have completed their initial probationary period are eligible to participate in the tuition reimbursement program of up to $1,000 per semester in qualified expenses.
Supplemental Benefits – The County partners with Aflac, as an employee option, for additional supplemental benefits.
Local Government Federal Credit Union (CIVIC) – Memberships are available to County employees.
For additional details on benefits, please review the Alexander County policies at www.alexandercountync.gov or
contact the Human Resources Department at (828) 632-1132.
01
Please select your highest level of education completed.
- None
- High School Diploma or GED
- Associate's Degree
- Bachelor's degree in Social Work from an accredited school of social work.
- Bachelor's degree in a human services field.
- Bachelor's degree in any other field.
- Master's degree in social work from an accredited school of social work.
- Master's degree in human services.
- Master's degree in any other field.
How many years of experience do you have as an Adult Protective Services Social Worker?
- None
- less than 1 year
- 1 to 2 years
- 2 to 3 years
- 3 to 4 years
- 4 years
Do you have a valid North Carolina driver's license?
- No
- Yes
- Required Question
Salary : $7 - $69
