NCDMV Vehicle Registration Clerk - PTNB

Position Description

The primary purpose of this position is to provide administrative and clerical support in the local Division of Motor Vehicles office. An employee in this class performs clerical work in the processing of vehicle registrations, titles, and related documents for Alexander County License Plate Agency operated NC Division of Motor Vehicles. Employee must exercise initiative and independent judgment in performing assigned tasks and ensuring accurate records. Employee will be expected to successfully balance a cash drawer at the end of the work day and on occasion perform end of day procedures as required by NCDMV. Employee must exercise tact, courtesy and firmness in frequent contact with the general public. Work is performed under the general direction of the NCDMV Supervisor.

Responsibilities

• Process vehicle registration renewals, issues renewal stickers; collects and receipts renewal fees.
• Process vehicle title work due to ownership changes and other reasons, determines amount due, collects, and receipts fees.
• Completes and notarizes documents as required by NCDMV, determines, collects, and receipts notary fees.
• Provides assistance to public and handles telephone calls as needed with respect to NCDMV rules and regulations.
• Produce required reports, balance cash drawer, and prepare bank deposits daily with respect to NCDMV fees and notary fees.
• Perform other job duties as directed.

Knowledge, Skills, & Abilities

• General knowledge of methods and procedures used to process forms and receive funds in the registration and licensing office of the State.
• General knowledge of State Motor Vehicle titling and licensing procedures and practices.
• General knowledge of modern office practices.
• Ability to understand and follow oral and written directions.
• Must be able to communicate effectively in a variety of technical languages include tax terminology.
• Ability to establish and follow detailed work procedures.
• Ability to operate standard office and computer equipment.
• Ability to enter data with speed and accuracy.
• Ability to establish and maintain effective working relationships with associates and general public.

Required Minimum Education / Experience

• Graduation from high school and 1-2 years of experience in clerical procedures, including some experience in the operation of data entry or computer equipment, and extensive experience involving public contact; or
• Equivalent combination of education, training and experience which provides the required skills, knowledge, and abilities.
• Possession of Notary Public commission or ability to obtain one within six months of hire date.