AV and Technology Subject Matter Expert with Security Clearance

ABOUT ALEUT FEDERAL At Aleut Federal, we believe the company and its mission are just as important as the job you are applying for. Aleut Federal is an Alaskan Native-owned enterprise whose purpose is to support our "Shareholders," the Unangax, the indigenous people of the Aleutian Islands of Alaska. People are at the core of everything we do. We support our Shareholders by providing excellent service and quality results to our clients and the various branches of the federal government. We engage in local markets, so community service is embedded in our process. Our culture nurtures the strength of our workforce through mentorship and coaching, providing opportunities for growth and competitive benefits. We support and encourage diversity, inclusion, and accountability at every level. The Aleut Federal motto is "We are One" because we truly believe that with one heart, one mind, and one purpose, we can accomplish our mission and be an organization anyone would be proud to be a part of. Position Details We are seeking a talented and highly motivated Technology and Audio Visual Subject Matter Expert to join our team. This role focuses on Q-SYS-based audiovisual systems, integrated exhibit technologies, and video teleconferencing (VTC) support within a mission-driven environment. The candidate will design, develop, implement, and sustain AV and VTC systems, while supporting lifecycle management and operational stability. The ideal candidate has experience in AV and VTC environments, is capable of programming and configuring Q-SYS systems (minimum Level 1), and demonstrates strong troubleshooting and customer-facing skills. This individual will work closely with engineering and operations teams to deliver reliable, scalable AV/VTC solutions aligned with established system architecture. This person will design, program, and integrate audiovisual systems using Q-SYS and related platforms. They will manage and maintain video teleconferencing (VTC) systems, including hardware and software components. They will collaborate with AV and IT personnel to determine requirements and develop system architecture and design documentation. They will program, test, and troubleshoot AV and VTC systems to ensure proper functionality and performance. Additionally, they will provide technical support to project teams and end users as needed. Responsibilities

• Develop, design, and modify programming for AV/VTC control systems with emphasis on Q-SYS
• Support configuration and sustainment of DSP, media, and control systems
• Manage and maintain VTC systems, including codecs, endpoints, and conferencing platforms
• Program, test, and troubleshoot AV/VTC systems to ensure performance and reliability
• Support firmware updates, software patches, and configuration management
• Develop and maintain system documentation, diagrams, and configuration baselines
• Contribute to system-level testing and validation activities
• Perform peer reviews of configurations and changes for accuracy and reliability
• Collaborate with engineering and operations teams to implement system changes
• Provide Tier 2 troubleshooting support and assist Tier 1 staff
• Support lifecycle management activities, including refresh planning and system optimization
• Assist with event support, system validation, and operational readiness activities
• Maintain configuration and programming repositories for supported systems
• Coordinate with vendors for advanced troubleshooting and updates
• Assist in development of user guides and operational documentation Requirements
• Q-SYS Level 1 certification (minimum)
• 5 years of experience in AV/VTC systems programming, design, or sustainment
• Strong knowledge of AV systems including audio, video, control, and signal flow
• Experience configuring DSP systems and networked AV environments
• Familiarity with VTC systems and collaboration platforms
• Ability to read and interpret system schematics and network diagrams
• Experience with Windows-based systems and basic networking concepts (IP, VLANs)
• Strong troubleshooting and root cause analysis skills
• Excellent communication, organizational, and teamwork skills
• Ability to work in customer-facing environments and meet operational timelines Preferred
• Q-SYS Level 2 or higher
• Experience supporting exhibit or public-facing AV environments
• Familiarity with media servers and playback systems
• Experience with lifecycle planning and configuration management practices
• Experience working in Government or mission-critical environments Education and Experience
• Bachelor's Degree in a related technical discipline, or equivalent experience
• Minimum of 5 years of progressively responsible AV/VTC experience Key Attributes
• Customer-focused and able to operate in a forward-facing role
• Strong ownership of system performance and reliability
• Detail-oriented with disciplined documentation practices
• Able to work independently and as part of a team
• Salary Range: $115,000-$135,00 We will accept applications for this position until April 1st 2026. Aleut offers the following benefits to eligible employees:
• Health insurance
• Dental/Vision insurance
• Paid Time Off
• Short- and Long-Term Disability
• Life insurance
• 401 (k) and match Aleut Federal, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, AF complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AF expressly prohibits any form of workplace harassment based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. #ALS