Integrative Medical Office Specialist

Read This Before You Apply.

You became a CMA because you believed healthcare could be more than what you've seen. More than rushed appointments. More than rotating providers who don't know the patient's name. More than labs that come back "normal" while the person sitting across from you still feels terrible — and nobody can explain why.

You wanted to matter. You wanted to be part of something that actually changed people's lives. And instead, you got 15-minute visits, insurance-driven care, and a role that boxes you into vitals and rooming.

If that tension is real for you right now — if you're carrying clinical skill and operational intelligence that nobody in your current position is asking you to use — we need to talk. Because we built a practice specifically to solve the problem you're living inside.

Who Aletheia Is

Aletheia Integrative Medical exists outside the insurance system. We combine traditional medicine with functional, holistic, and innovative approaches to deliver root-cause resolution and whole-person transformation — not holistic-only, not conventional-only, but the intentional integration of both, guided by clinical judgment and not trends.

We don't do walk-in visits or episodic care. We partner with patients through long-term preventative pathways: Direct Primary Care Membership and Integrative Medical Intensive programs that address the full picture — hormones, gut health, cognitive function, autoimmune regulation, athletic recovery, longevity, and more.

Our patients are leaders, professionals, and entrepreneurs who refuse to accept "good enough" when it comes to their health. Price is not their barrier — trust and clarity are. This role is the connective tissue that makes it all work.

What This Role Actually Is

This role spans three zones. You don't need to have mastered all of them yet — but you need the aptitude, the drive, and the character to grow into each one. We'll teach you our systems, our programs, and our approach. What we can't teach is how you're wired.

Support the Operation — approximately 60% of your time

You are the right hand of our Office Operations Manager. When she delegates, it's done. No follow-up needed. You own the day-to-day flow of patient care operations: scheduling, follow-ups, care plan coordination, EHR management, patient communications, and the systems that keep everything moving with precision.

You build workflows. You maintain them. You find ways to make them faster and better. You are the person who makes sure nothing falls through the cracks between the clinical side and the administrative side — because at Aletheia, that space is where the patient experience lives or dies. You embrace AI tools and new technology to get more done in less time — not because someone told you to, but because that's how you think. This is not task completion. This is ownership.

Guide Patients Through the Journey — approximately 10% of your time

Patient care at Aletheia doesn't stop at the exam room door. It lives in the follow-up call, in the program enrollment conversation, in the moment a patient asks "Is this really going to help me?" and the person on the other end needs to answer with confidence, clarity, and conviction.

We'll train you on every program we offer — from our Foundational Health Shift to Hormone Balance & Vitality to Longevity & Healthspan Support. What we need you to bring is the natural ability to connect with people, explain things clearly, and help someone say yes to something that's good for them — without pressure. You educate, you recommend, and you partner. But you do follow up. You do follow through. And you are measured on whether patients engage, enroll, and experience real outcomes.

Step Into the Clinical Side — approximately 30% of your time

Your CMA certification isn't decoration — it's your clinical floor pass. When the team needs backup, you step in: vitals, intake, rooming, injections, phlebotomy, point-of-care testing, specimen collection. You assist providers during exams and procedures. You maintain clinical readiness — supplies stocked, rooms clean, equipment ready. You support integrative treatment protocols as directed. This isn't your primary zone, but when you're in it, the clinical team breathes easier knowing you're there. Calm, competent, ready.

Who You Are

We're not looking for someone who's already done this exact job — this role probably doesn't exist anywhere else. What we're looking for is the kind of person who can do it.

What you need to have:

• Active CMA certification (AAMA, AMT, NHA, or NCCT) with clinical experience to back it up

What matters more than experience:

• Efficiency — almost ruthlessly so. You find the fastest path to done without cutting corners on quality. While others are organizing their to-do list, you've already knocked out half of it.
• You learn fast. Hand you a new software platform, a new workflow, a new set of programs — and you don't panic. You dig in, figure it out, and start improving it.
• You're innovative. When you see a process that's slow, clunky, or outdated, you don't just tolerate it — you fix it. You're excited about AI and emerging tools. You're already using them or you want to be.
• You're a natural communicator. Not just polite — clear, warm, and trustworthy. When you explain something, people feel heard. They lean in. They trust you.
• You move with speed and make decisions with confidence. You don't stall waiting for permission. You assess, decide, act — and if you get it wrong, you own it, adjust, and keep moving.
• Extreme ownership. You hold yourself to a high standard for the quality of your work and the reliability of your word. You don't need someone managing you. You police yourself.
• You care about results — not just activity. Did the patient follow through? Did they enroll? Did they come back? You care about the outcome, not just the task.
• You understand — or are deeply curious about — integrative, functional, and holistic medicine. You don't need to be an expert. You need to believe healthcare can be more.

A Word of Honesty

This role asks a lot. It spans operations, patient engagement, and clinical support — and there will be days where you're moving between all three before lunch. We don't expect you to walk in knowing everything. We do expect you to walk in ready to learn fast, own your work, and care deeply.

Our team is small and high-performing. Every person here is an A-player — they move fast, hold themselves accountable, bring ideas to the table, and raise the bar for everyone around them. We protect that culture fiercely. The right person makes the whole team better. The wrong person slows everyone down.

This is not for you if:

• You want predictable, repetitive work with a narrow scope
• New ideas, new tools, and constant improvement make you uncomfortable
• You need daily direction and close supervision to stay on track
• You resist change or wait to be told what to do

What Success Looks Like

• The Operations Manager trusts you completely — she delegates and doesn't look back because it's handled
• Patients move from first call to enrollment with clarity and confidence because you made the path seamless
• Patient engagement and program enrollment metrics trend up — you know these numbers because you own them
• Clinical staff count on you for backup without hesitation — and you deliver every time
• The practice operates with less friction, more flow, and a clear sense that someone is holding it all together
• Patients consistently tell us they felt cared for from the very first phone call

How We Live and Work

These aren't values on a wall. They're how we hire, how we lead, and how we show up every single day.

• Live — because our lives speak louder than our words. We pursue lifelong transformation and practice healthy rhythms over time.
• Love — because people matter more. We know your name. We show it with a smile and go the extra mile — for our patients and for each other.
• Learn — because excellence is not a destination, it is a journey. We stay open, humble, and curious. Candid feedback. Continuous growth.
• Lead — because we refuse to accept the healthcare status quo. We are bold, innovative, and courageous in our pursuit of better.
• Legacy — because life is too short to live for ourselves. We are building something bigger than any one of us.

The Details

Position: Integrative Care Coordinator

Type: Full-Time (Part-Time negotiable)

Schedule: Monday–Thursday 8:30am–4:30pm | Friday 9:00am–12:00pm

Location: Lincoln, Nebraska — In-Person

Reports To: Office Operations Manager

Setting: Integrative Medicine — Functional, Holistic & Direct Primary Care

Certification: Active CMA credential required

Compensation: Range: $25-29

Benefits: DPC membership, Significant discounts on products and services in the office, other benefits are negotiable

How to Apply

Still here? Good. That tells us something about you already.

We don't want a cover letter. We want to see how you think and how you communicate — because that's exactly what this role requires every single day.

Step 1 — Record a short video (3–5 minutes)

Use Loom, your phone, or any camera. No scripts and no retakes required — we want to see how you actually show up, not a performance. Answer both questions in the same video:

1. Why does integrative care matter to you — personally, not theoretically?

2. Tell us about a time you helped someone commit to something that was good for them, even when they were unsure. What did you do, and what happened?

Step 2 — Submit your resume and your video link

That's it. No templates. No formal cover letter. Just your resume and a link to your video. If your video link is missing, your application will not be considered.

Pay: $25.00 - $29.00 per hour

Benefits:

• Employee discount
• Opportunities for advancement
• Wellness program

Work Location: In person

Salary : $25 - $29