What are the responsibilities and job description for the Customer Service Engineer - Pace Specialist Trainer position at Aleron?
Are you a Customer Service Engineer - Pace Specialist Trainer looking to join one of the top companies in the Manufacturing industry?
Are you looking to further your career and grow?
Do you have military experience?
If you answered yes to those three questions, then apply today!
Acara Solutions seeks highly qualified candidates to work Remote with our client in Cary, NC. Interested?
Here's what you'd do:
- Your initial assignment is to become a subject-matter expert in the PACE platform, which Customer Service Engineers use to document work, track parts consumption, and record time and related activities.
- As a subjectmatter expert, you will share the knowledge needed to help Customer Service Engineers in your assigned zones and regions become proficient in using the new software.
- After the full launch of the PACE software, you will play a key role in the hypercare phase for 30 to 90 days, depending on the speed and success of the transition.
- Upon successful completion of the Hypercare phase, you may be considered for transition into a Customer Service Engineer role, preferably within your local region, and you are encouraged to apply for other opportunities across the organization.
- You will be servicing Imaging Equipment in the assigned metro area.
- You are in a field-based, customer-facing role that primarily installs, services, maintains, and modifies clients' imaging equipment at customer sites.
- You are the "Face of the client" to the customer.
- You support a variety of diagnostic imaging equipment.
- You report to the Regional Service Manager at client Medical Solutions as a CSE.
Here's what you'll get:
Pay: $35.00 - $40.00 / hr.
Hours: 40 hrs/Week.
Length: Contract (12 months).
Sound like a good fit?
APPLY TODAY
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider-we help companies attract and retain top talent. With a legacy of experience across industries worldwide, we partner with clients, listen to their needs, and customise visionary talent solutions that drive the business outcomes they seek. We leverage decades of experience to deliver comprehensive staffing solutions, including contingent staffing, direct placement, executive search, and workforce services, worldwide.
- Associate Degree.
- Minimum 2 years of military experience.
- Bachelor's Degree.
- Good technical/electrical background needed.
- Biomedical, med tech, or similar hands-on technical experience.
- Good customer communication skills, ability to interact directly with clients.
- Technical acumen, ability to understand software, support peers, and troubleshoot.
- Ability to repair/diagnose equipment and resolve technical issues.
- Team-oriented mindset, works well with cross-functional teams.
- Ability to lead training on software updates for peer groups.
- Imaging service experience (military or private sector).
- Experience working in biomedical or hospital environments.
Additional Information:
- Upon offer of employment, the individual will be subject to a background check and a drug screen.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
- You are flexible and willing to work different shifts as business needs dictate, including willingness to work overtime as needed.
- Advanced notice will be provided for any shift changes.
Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.
Salary : $35 - $40