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Senior Account Manager

Alera Group, Inc.
Baltimore, MD Full Time
POSTED ON 12/27/2025
AVAILABLE BEFORE 3/1/2026
Overview

Alera Group is looking for a Senior Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Responsibilities

  • Serve as the primary day-to-day contact for assigned clients, anticipating needs and partnering with the Vice President to coordinate deliverables and support new product and service implementations.
  • Own client and vendor communications, including responding to inquiries, reviewing proposals, supporting pricing and renewal negotiations, and cultivating strong, long-term relationships.
  • Manage the renewal and new business process from start to finish, ensuring accurate documentation, thorough quote reviews, and timely preparation of applications and contracts.
  • Deliver a high-touch client experience through proactive issue resolution, clear and professional communication, and leading open enrollment and employee education meetings.
  • Maintain organized client records and ensure compliance standards are met, including updating SBCs, preparing meeting and presentation materials, and keeping an active Life & Health License.

Qualifications

  • Maryland Life & Health License (required)
  • Previous experience working at a brokerage in the employee benefits industry (required)
  • Ability and willingness to travel to clients as needed (required)
  • Experience working with clients ranging from small to large groups (required)
  • At least five years of industry experience (preferred)

Additional Information

This job requires presence in the office on a hybrid schedule as agreed with the manager. This includes traveling to Client locations within the Mid-Atlantic Region (PA, DE, MD, DC and VA).

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $80K to $125K per year.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

Location Type

Hybrid

Salary : $80,000 - $125,000

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