What are the responsibilities and job description for the Assistant Store Manager position at ALDO Group?
About the ALDO Group
Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group has been around for more than 50 years. With over 1,500 stores in more than 100 countries, we operate under two signature brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories. Our diverse portfolio includes household brands such as ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit www.aldogroup.com.
#FindYourFit
DESCRIPTION
Reporting to the Store Manager, the Assistant Manager supports them in achieving sales goals, managing daily operations, and improving associate performance. The Assistant Manager must lead by example, helping the team generate sales while delivering exceptional customer service. In the absence of the Store Manager, the Assistant Manager is responsible for all store operations.
RESPONSIBILITIES
- Optimize in-store sales by promoting brand initiatives and delivering a customer-focused omnichannel experience.
- Provide ongoing training and regular feedback to all team members to ensure performance meets expectations.
- Comply with all policies and procedures outlined in the Code of Conduct related to loss prevention, including credit card, discount, return, and exchange procedures, and ensure the team does the same.
- Ensure the ALDO Group brand is upheld through flawless visual merchandising and marketing displays.
- Assist the Store Manager in building an engaged, fashion-focused team.
- Perform other tasks such as stocking and replenishing merchandise and back-store operations.
- Contribute to creating a diverse and inclusive environment, free from discrimination and harassment, that reflects our “Lead with Kindness” philosophy.
REQUIREMENTS
- High school diploma (or equivalent).
- 1 year of experience in a management role in retail or service industry.
- Interest in the fashion industry and understanding of its ever-changing nature.
- Strong leadership skills with the ability to coach and develop a team.
- Ability to deliver exceptional customer service.
- Availability to work flexible hours (days, evenings, and weekends).
- Ability to bend, lift, and move boxes weighing up to 35 lbs (≈16 kg)
Interested? You can apply now!
BENEFITS
- Recognition programs to showcase your talent!
- Discount on your in-store purchases.
- Competitive benefits package.
- Vacation plan that supports work-life balance.
- Performance-based bonus program.
- Internship program offered to store associates for professional experience at our head office.
- Growth opportunities tailored to your talent.
- The chance to be part of a strong team of leaders you can always count on.
Building a culture of belonging
We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work environment where everyone can reach their full potential and find their fit.