What are the responsibilities and job description for the Coordinator, Parking Services position at Alcorn State University?
Job Title
Coordinator, Parking Services
Essential Job Functions
- Assists with provision of support and service to the university community related to parking operations, including, but not limited to ticket and fine processing, payment processing of parking fees, and management of fine appeals
- Provides outside support and service to the university community related to parking operations
- Develops, tracks, and analyzes decal distribution/sales and citation processing data
- Plans and manages applicable computer systems, develops ideas, and applies new technology through the use of continuous process improvement
- Ensures that superior customer service is provided to faculty, staff, students, and visitors
- Administers parking operational guidelines and support to parking officers
- Completes required reports and assists in departmental budget preparation
- Other related duties, as assigned
Qualifications
Two (2) years’ parking service experience
Knowledge Skills and Abilities
- Knowledgeable of university parking policies and procedures
- Knowledgeable of relevant software applications, including MS Office Suite
- Excellent customer service skills
- Proficient computer skills
- Excellent organizational skills
- Excellent communication skills, verbal, written, and interpersonal
- Ability to work independently without daily oversight
- Ability to work well as part of a team
- Ability to work extended work hours occasionally
EEO Statement
Alcorn State University is expressly committed to providing equal employment opportunities without regard to race, color, national or ethnic origin, ancestry age, religion or religious creed, disability or handicap, sex or gender identity and/or expressions, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law. Further, the University will not tolerate any instances of harassment/sexual harassment. This policy applies to all employees, regardless of position, consultants and applicants for employment. Additionally, it is the responsibility of all personas making employment decisions to adhere to this policy.