What are the responsibilities and job description for the Program Manager (Residential Care) position at Albertina Kerr Centers?
At Albertina Kerr, we believe that all people thrive in nurturing and inclusive communities. Our mission is to empower people with intellectual and developmental disabilities and mental health challenges to lead self-determined lives in their communities.
We are looking for a dynamic and passionate Program Manager who is ready to lead and empower our neighborhood group home to help each individual we support achieve their full potential.
As a Program Manager, you will play a critical role in ensuring the highest quality of support. You will lead, mentor, and train staff to implement our core competencies, policies and procedures, and administrative rules to ensure the development and implementation of individual support plans. You will also be responsible for coordinating any necessary or desired services for each individual. You will fill-in as a Direct Support Professional when necessary to ensure staffing ratios and act as primary contact for staff 24 hours per day, 5 days per week. You will be key in preventing and resolving conflicts and leading and managing change. If you're a strong team player, a multi-tasker, and a problem solver who exhibits confidence in your decision-making, then we want you!
This is an on-site position in a residential group home.
Our ideal candidate will have group home and management experience and is energized by leading teams to provide incredible programs and services for the people we support. In return for your hard work and dedication, we offer a comprehensive benefits package that includes paid medical, dental, and vision employee benefits, paid holidays and time off, a retirement savings plan with company match, and much more.
Benefits
- Paid medical, dental, and vision employee benefits
- Paid basic life & accident insurance and short- & long-term disability
- Paid internal training and career development
- Paid holidays and generous time off
- 401(k) retirement savings plan
- 24-hour Employee Assistance Plan (EAP) that provides resources for everything from mental health to pet insurance and financial counselling
- High school diploma or GED.
- Two years’ education and/or experience working with individuals with intellectual and developmental disabilities or related field.
- Supervisory experience is preferred.
- Verbal and written English language proficiency sufficient to communicate with people we support, co-workers, and community members.
- Strong leadership and supervisory skills.
- Good organizational skills.
- Ability to relate effectively with clients and families.
- Ability to respond to crisis situations in a calm professional manner.
- Licensed driver with at least two years' driving experience required.
- A criminal background check is required.