Product Owner

This is a 6 month contract-to-hire and needs to meet Client full-time conversion policies. Those dependent on a work permit sponsor now or anytime in the future (ie H1B, OPT, CPT, etc) do not meet Client requirements for this opening.

**MUST BE HYBRID IN Richmond, VA

**MUST BE W2; No Corp-to-Corp**

Operating as a key member of the Product Solutions team and the broader Operations department, this individual will be charged with delivering a comprehensive operations strategy for the products within our insurance client's US Wholesale and Specialty Casualty portfolio. This includes, but is not limited to, matching technical and operational solutions to product needs to drive an optimal end-to-end experience, ensuring a seamless experience for Markel employees and our partners in delivering our products to the market.

Responsibilities:

• Partner with stakeholders to address the strategic and holistic technology needs of US Wholesale and Specialty s Casualty portfolio, including but not limited to digital distribution (APIs and Portals), data, forms, pricing, compliance, defect fixes, user experience and efficiency
• Own strategic stakeholder engagement for assigned areas, demonstrating a deep understanding of the business; proactively build relationships and connections across Operations, Underwriting and broader Markel to optimize delivery of solutions
• Build, foster and maintain relationships with the broad stakeholder community, including engagement with underwriting, marketing and operations teams to identify customer needs and business objectives
• Serve as Product Owner for the Casualty delivery team:
  • Adopt and implement Agile best practices, ensuring proper documentation of stories and epics that capture the business needs
  • Ensure proper implementation of Agile processes, including refining backlogs, prioritizing user stories, defining project scope, objectives, deliverables, and defining product requirements
  • Ensure connection of macro level strategies and business needs to micro technical solutions
  • Drive delivery of scalable solutions that meet immediate and strategic business needs aligned to strategic IT roadmaps
• Partner across the Operations department to link technology solutions to workflows and process changes, including UAT and training; help drive technology and process transformation for US Wholesale and Specialty product areas

Qualifications:

• 5 years of related insurance experience, representing In-depth knowledge of insurance operations; prior underwriting experience preferred
• Excellent verbal and written communication skills
• Ability to manage multiple and multi-faceted stakeholders
• Solution-oriented, creative thinker