What are the responsibilities and job description for the Customs Brokerage Specialist position at Alba Wheels Up International, LLC?
Alba Wheels Up is a premier Customhouse broker and Freight Forwarder. Alba Wheels Up has become the standard for the expertise needed to handle the Wearing apparel, Perishable, Electronics and Marble & Stone sectors, traditionally the most difficult commodities to both harmonize and provide supply chain management to. Our Global network provides true door-to-door service and supply chain management required in today's logistics environment. Our advanced transport management platform ensures visibility of our client's freight from point to point. All team members are encouraged and supported to obtain their career and personal goals while working in world class facilities.
Job Description
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements.
Responsibilities
Job Description
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements.
Responsibilities
- Processing Customs brokerage for air and ocean shipments
- Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)
- Follow up on Customs matters and resolve problems
- Answer both customer inquiries and inter-company inquiries
- Handle remote filings
- Classify goods in the harmonized tariff schedule (broad range of commodities)
- High school diploma or equivalent
- A minimum of 3 years of experience in Customs Brokerage for both air and ocean shipments
- Good communication skills (verbal and written)
- Ability to work in a high pressure environment
- Must be detailed oriented
- Proficient in Windows and Microsoft Office Suite
- Knowledge of Customs Brokerage software, experience working with Cargowise is a plus
- Customs Brokerage license is a plus
- Must be a team player