What are the responsibilities and job description for the Receptionist position at ALAW?
Founded in 1997, ALAW has grown from a modest legal practice to a comprehensive, nationwide law firm providing efficient and effective legal representation to the nation’s largest financial institutions.
Headquartered in Tampa, FL, and led by a team of seasoned industry veterans across a 18-state footprint, we are strategically positioned to cater to the diverse needs of our clients, including mortgage servicers, banks, investors, and other financial institutions.
Our expansive practice covers a full range of services, including appellate advocacy, attorney closing services, bankruptcy solutions, consumer collections, creditors' rights matters, foreclosure proceedings, eviction services, litigation support, regulatory compliance, REO (Real Estate Owned) services, replevin actions, and an array of other specialized legal services tailored to meet our client's unique needs.
At ALAW, our dedication extends beyond our professional services. We believe in the power of community engagement and positive outreach. Our team passionately contributes to charitable initiatives, offers pro bono legal assistance, and actively volunteers in the communities where we operate. We take pride in fostering a culture that champions involvement, ensuring that our impact is felt in the heart of the community.
Job Responsibilities:
- Greeting clients and visitors and answering visitor inquiries
- Operate a multi-line telephone system to receiving incoming and facilitate outgoing calls
- Takes and delivers messages and routes calls to appropriate staff members
- Provide a high level of client care in all activities, demonstrating professionalism and attention to detail at all times
- Process routine documents of moderate complexity requiring knowledge of the terminology, policies and procedures of a legal office
- Maintain and schedule conference rooms
- Maintain lobby and waiting areas
- Verify employee identification and issue visitor passes
- Receive, sort and distribute incoming mail and legal document deliveries
- Assist with administrative tasks when required, such as E-filing and data entry
- Perform other duties as required to accomplish the objectives of the position
Job Requirements:
- Must have at least 1 year of experience as a receptionist answering a multi-line phone in a business environment
- Experience working at a title company is a plus
- Excellent communication skills (telephone and in person)
- Knowledge of administrative and clerical procedures
- Knowledge of Microsoft Office and Outlook
- Bilingual (Spanish) is a plus
Job Type: Full-time
Benefits:
- Health insurance
- Dental insurance
- Retirement plan
- Vision insurance
- Life insurance
- Paid time off.
- Referral program
Schedule:
- 8-hour shift
- Monday to Friday 8:30am – 5:30pm
Work Location: 5404 Cypress Center Drive, Suite 300, Tampa, FL, 33609