What are the responsibilities and job description for the Utility Support Engineer I/II/III/IV- DEHE Tribal Utility Support position at Alaska Native Tribal Health Consortium (ANTHC)?
The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.
Our vision: Alaska Native people are the healthiest people in the world.
ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
**The salary range encompasses Levels I - IV, and compensation will vary based on overall experience and the level of consideration**
Summary:
Under supervision, provides technical support to rural communities for the operations and maintenance of native community-owned and operated sanitation facilities infrastructure. Work includes office work in the Anchorage office as well as hands-on work in the field. This job description may apply to any of the following four (4) engineering disciplines: Civil, Environmental, Mechanical, or Electrical.
Responsibilities:
All
Provides consulting services for engineering, repair, upgrade design, and minor construction of community-owned water and wastewater facilities for the Division of Environmental Health & Engineering (DEHE) to ensure proper operation, maintenance, and financial viability of constructed sanitation facilities.
Provides training and written instruction to water/wastewater plant operators and utility managers on a wide variety of subjects in both classroom and field environments. Operator training and/or hands-on work may cover any topics or material that an operator will need to successfully operate their water and/or sewer system. Training topics include but are not limited to water treatment, storage, and distribution operations; sewer collection, transmission, and treatment operations; chemical batching; preventative maintenance; equipment troubleshooting, repair, and replacement; plumbing repair; electrical diagnostics and repair; boiler and mechanical system diagnostics and repair; solid waste disposal facility operations; and operational safety and personal protective equipment (PPE).
Responds to technical assistance and emergency responses to the communities. Assists with the inspection and evaluation of water and sewer equipment.
Assesses and adjusts priorities and plans as needed to meet individual system operations requirements, operator training schedules, and project objectives. Reviews changes in DEHE program services, technologies, and policies; assists with the development of training content to meet new objectives; updates training content and develops new training materials and instructional methods. Coordinates technical support resources with DEHE, other departments, regional health organizations, and the State of Alaska.
Alaska Rural Utility Collaborative (ARUC) specific: Under supervision, installs sanitation and sanitation facilities support infrastructure, such as but not limited to water and sewer service lines, heat recovery system components, and energy and treatment process improvement upgrades.
Performs Other Duties As Assigned Or Required.
Utility Support Engineer I
Entry entry-level position focused on engineering field applications and training exposure. Employees in this role support senior staff and begin developing their technical expertise.
Utility Support Engineer II
At this level, employees’ primary focus is project delivery with minimal supervision.
Responsible for all the same duties as the Utility Support Engineer I position under limited supervision.
Reviews of engineering reports. Reviews, evaluates, and recommends engineering methods for the design of drinking water, wastewater, and solid waste facilities. Reviews designs, specifications, and vendor proposals for conformance to operational and maintenance needs.
Expected to engage in leadership development, mentorship opportunities, and/or develop technical presentations.
Utility Support Engineer III
At this level, employees gain real-world supervisory experience by managing a limited number of employees.
Responsible for all the same duties as the Utility Support Engineer II position.
Under supervision, trains direct reports on project delivery processes and effective operator and utility manager training methods. Manages direct reports' workload, time management, and project progress. Provides updates to upper-level management, sanitation project management, and construction management as needed. Provides technical assistance to direct reports in the office and during field work. Participates in hiring and termination processes and conducts performance evaluations.
Utility Support Engineer IV
This senior-level role trains and supervises employees, develops program and employee improvement initiatives, and provides team leadership.
Responsible for all the same duties as the Utility Support Engineer III position.
Manages and schedules project support staff; assigns and coordinates tasks and projects. Develop staff skills and training plans. Counsels, trains, and coaches staff. Conducts performance evaluations. Provides leadership, direction, and guidance to staff in technical processes and procedures.
Monitors new and existing employee technical skills and develops or coordinates training opportunities to further the team's expertise. Documents existing program processes, identifies areas for improvement, and coordinates with upper management to implement improvements.
Provides Project Management services in support of projects and tasks conducted by direct reports.
Encourages independent local responsibility for operating and maintaining utility systems.
Other Information:
KNOWLEDGE, SKILLS, ABILITIES:
All
Knowledge of principles of civil water resources engineering and construction, including design of health and sanitation facilities in cold climates (Utility Support Engineer I: Preferred. Utility Support Engineer II-IV: Required)
Knowledge of mechanical processes and chemical treatments for water and wastewater systems (Utility Support Engineer I: Preferred. Utility Support Engineer II-IV: Required).
Skill in operating a personal computer utilizing a variety of software applications, including but not limited to Microsoft Word, Excel, Outlook, and Adobe Acrobat.
Ability to apply knowledge of mathematics, science, and engineering; design and conduct experiments and analyze and interpret data; design systems, components, or processes to meet desired needs; identify, formulate, and solve engineering problems.
Ability to recognize the need for life-long learning and pursue it to remain current.
The ability to use the techniques, skills, and modern engineering tools necessary for engineering practice.
Ability to establish and maintain effective working relations with co-workers and representatives from other local, state, and federal agencies.
Utility Support Engineer II
All knowledge, skills, and abilities of the Utility Support Engineer I position.
Knowledge of applicable environmental health statutes, rules, regulations, ordinances, codes, administrative orders, and other operational guidelines and directives.
Knowledge of federal and state laws, rules, and regulations for drinking water and wastewater treatment.
Knowledge of operation and maintenance techniques for sanitation systems.
Skill in planning, organizing, scheduling, and conducting technical trainings and installation projects.
Skill and reading and evaluating technical drawings and schematics.
Utility Support Engineer III
All knowledge, skills, and abilities of the Utility Support Engineer II position.
Skill in analyzing and resolving water and wastewater operations issues, and preparing recommendations based on findings.
Skill in the use of tools, materials, and equipment used in sanitation facilities.
Ability to assess and prioritize multiple tasks, projects and demands, to assign tasks, and to counsel direct reports.
Utility Support Engineer IV
All knowledge, skills, and abilities of the Utility Support Engineer III position.
Ability to effectively manage and lead staff, and delegate tasks and authority.
MINIMUM EDUCATION QUALIFICATION
All
A Bachelor of Science degree in Civil Engineering or a related engineering field from an Accreditation Board of Engineering and Technology (ABET) accredited university or college program.
Minimum Experience Qualification
Utility Support Engineer I
None.
Utility Support Engineer II
Non-supervisory - Two (2) years of civil and environmental engineering experience. An equivalent combination of relevant education and/or training may be substituted for experience. A Master’s of Science degree from an ABET-accredited college may be substituted for one year of experience.
Utility Support Engineer III
Non-supervisory – Five (5) years of civil and environmental engineering experience. A Master’s of Science degree from an ABET-accredited college may be substituted for one year of experience.
Utility Support Engineer IV
Non-supervisory – Eight (8) years of cold weather water and wastewater treatment experience; OR an equivalent combination of education and experience. A Master’s of Science degree from an ABET-accredited college may be substituted for one year of experience.
TO INCLUDE
Supervisory – Two (2) Years Of Supervisory Experience Required.
MINIMUM CERTIFICATION QUALIFICATION
All
None.
Utility Support Engineer II
Candidate must have passed the Fundamentals of Engineering (FE) exam and received the Engineer in Training (EIT) certification.
Utility Support Engineer III
Candidate must possess a Professional Engineering license (PE) to practice in the State of Alaska, or have a PE license in at least one other state and obtain a PE license in the State of Alaska within 12 months of accepting the position.
Utility Support Engineer IV
Candidate must possess a Professional Engineering license (PE) to practice in the State of Alaska, or have a PE license in at least one other state and obtain a PE license in the State of Alaska within 12 months of accepting the position.
Preferred Education Qualification
N/A
Preferred Experience Qualification
N/A
Preferred Certification Qualification
Utility Support Engineer III
Successful Pathways to Leadership (Pathways) completion
Utility Support Engineer IV
Successful Leadership Excellence through Advancement and Determination (LEAD) completion
Additional Requirements
Travels to remote communities on small aircraft with limited to no traditional lodging accommodations. Overnight lodging options may include, but are not limited to, a school library, city office, community hall, or washeteria, and would require the employee to bring amenities such as a cot or sleeping pad and sleeping bag.
Field work may be required in or around hazardous environments, including but not limited to: confined space, excavation and trenching, work at heights, Class 1 Div 1 environments, rotating equipment, hand and power tools, extreme weather exposure, extreme temperatures (e.g., boiler rooms, mezzanines), and remote communities with limited communication or connectivity.
May be required to work outside the traditional work schedule.
Must have a valid driver’s license with a clean driving record or obtain one within six (6) months of hire.
Depending on the needs of the organization, some incumbents in this job class may be required to obtain additional certifications or training in one or more specialty areas.
Detailed Responsibilities
COMPETENCIES
Skills
All
Effective verbal and written technical communication.
Utility Support Engineer II
All skills required for the Utility Support Engineer I position.
Assigned project delivery.
Utility Support Engineer III/IV
All skills required for the Utility Support Engineer II position.
Effective supervision and leadership.
Education
Essential:
Bachelors
CREDENTIALS
Utility Support Engineer II
Essential:
EIT Certification
Utility Support Engineer III/IV
Essential:
Professional Engineering License
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.
Our vision: Alaska Native people are the healthiest people in the world.
ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
- Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
- Cost-Share Dental and Vision Insurances
- Discounted Pet Insurance
- Retirement Contributions with Pre-Tax or Roth options into a 403(b).
- 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
- Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
- Eleven Paid Holidays
- Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
- Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
- Flexible Spending Accounts for Healthcare and Dependent Care.
- Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
- On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
- Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
- Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
- On-Site Training Courses and Professional Development Opportunities.
- License and certification reimbursements and occupational insurance for medical staff.
- Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
- Emergency Travel Assistance
- Education Assistance or Education leave eligibility
- Discount program for travel, gym memberships, amusement parks, and more.
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
**The salary range encompasses Levels I - IV, and compensation will vary based on overall experience and the level of consideration**
Summary:
Under supervision, provides technical support to rural communities for the operations and maintenance of native community-owned and operated sanitation facilities infrastructure. Work includes office work in the Anchorage office as well as hands-on work in the field. This job description may apply to any of the following four (4) engineering disciplines: Civil, Environmental, Mechanical, or Electrical.
Responsibilities:
All
Provides consulting services for engineering, repair, upgrade design, and minor construction of community-owned water and wastewater facilities for the Division of Environmental Health & Engineering (DEHE) to ensure proper operation, maintenance, and financial viability of constructed sanitation facilities.
Provides training and written instruction to water/wastewater plant operators and utility managers on a wide variety of subjects in both classroom and field environments. Operator training and/or hands-on work may cover any topics or material that an operator will need to successfully operate their water and/or sewer system. Training topics include but are not limited to water treatment, storage, and distribution operations; sewer collection, transmission, and treatment operations; chemical batching; preventative maintenance; equipment troubleshooting, repair, and replacement; plumbing repair; electrical diagnostics and repair; boiler and mechanical system diagnostics and repair; solid waste disposal facility operations; and operational safety and personal protective equipment (PPE).
Responds to technical assistance and emergency responses to the communities. Assists with the inspection and evaluation of water and sewer equipment.
Assesses and adjusts priorities and plans as needed to meet individual system operations requirements, operator training schedules, and project objectives. Reviews changes in DEHE program services, technologies, and policies; assists with the development of training content to meet new objectives; updates training content and develops new training materials and instructional methods. Coordinates technical support resources with DEHE, other departments, regional health organizations, and the State of Alaska.
Alaska Rural Utility Collaborative (ARUC) specific: Under supervision, installs sanitation and sanitation facilities support infrastructure, such as but not limited to water and sewer service lines, heat recovery system components, and energy and treatment process improvement upgrades.
Performs Other Duties As Assigned Or Required.
Utility Support Engineer I
Entry entry-level position focused on engineering field applications and training exposure. Employees in this role support senior staff and begin developing their technical expertise.
Utility Support Engineer II
At this level, employees’ primary focus is project delivery with minimal supervision.
Responsible for all the same duties as the Utility Support Engineer I position under limited supervision.
Reviews of engineering reports. Reviews, evaluates, and recommends engineering methods for the design of drinking water, wastewater, and solid waste facilities. Reviews designs, specifications, and vendor proposals for conformance to operational and maintenance needs.
Expected to engage in leadership development, mentorship opportunities, and/or develop technical presentations.
Utility Support Engineer III
At this level, employees gain real-world supervisory experience by managing a limited number of employees.
Responsible for all the same duties as the Utility Support Engineer II position.
Under supervision, trains direct reports on project delivery processes and effective operator and utility manager training methods. Manages direct reports' workload, time management, and project progress. Provides updates to upper-level management, sanitation project management, and construction management as needed. Provides technical assistance to direct reports in the office and during field work. Participates in hiring and termination processes and conducts performance evaluations.
Utility Support Engineer IV
This senior-level role trains and supervises employees, develops program and employee improvement initiatives, and provides team leadership.
Responsible for all the same duties as the Utility Support Engineer III position.
Manages and schedules project support staff; assigns and coordinates tasks and projects. Develop staff skills and training plans. Counsels, trains, and coaches staff. Conducts performance evaluations. Provides leadership, direction, and guidance to staff in technical processes and procedures.
Monitors new and existing employee technical skills and develops or coordinates training opportunities to further the team's expertise. Documents existing program processes, identifies areas for improvement, and coordinates with upper management to implement improvements.
Provides Project Management services in support of projects and tasks conducted by direct reports.
Encourages independent local responsibility for operating and maintaining utility systems.
Other Information:
KNOWLEDGE, SKILLS, ABILITIES:
All
Knowledge of principles of civil water resources engineering and construction, including design of health and sanitation facilities in cold climates (Utility Support Engineer I: Preferred. Utility Support Engineer II-IV: Required)
Knowledge of mechanical processes and chemical treatments for water and wastewater systems (Utility Support Engineer I: Preferred. Utility Support Engineer II-IV: Required).
Skill in operating a personal computer utilizing a variety of software applications, including but not limited to Microsoft Word, Excel, Outlook, and Adobe Acrobat.
Ability to apply knowledge of mathematics, science, and engineering; design and conduct experiments and analyze and interpret data; design systems, components, or processes to meet desired needs; identify, formulate, and solve engineering problems.
Ability to recognize the need for life-long learning and pursue it to remain current.
The ability to use the techniques, skills, and modern engineering tools necessary for engineering practice.
Ability to establish and maintain effective working relations with co-workers and representatives from other local, state, and federal agencies.
Utility Support Engineer II
All knowledge, skills, and abilities of the Utility Support Engineer I position.
Knowledge of applicable environmental health statutes, rules, regulations, ordinances, codes, administrative orders, and other operational guidelines and directives.
Knowledge of federal and state laws, rules, and regulations for drinking water and wastewater treatment.
Knowledge of operation and maintenance techniques for sanitation systems.
Skill in planning, organizing, scheduling, and conducting technical trainings and installation projects.
Skill and reading and evaluating technical drawings and schematics.
Utility Support Engineer III
All knowledge, skills, and abilities of the Utility Support Engineer II position.
Skill in analyzing and resolving water and wastewater operations issues, and preparing recommendations based on findings.
Skill in the use of tools, materials, and equipment used in sanitation facilities.
Ability to assess and prioritize multiple tasks, projects and demands, to assign tasks, and to counsel direct reports.
Utility Support Engineer IV
All knowledge, skills, and abilities of the Utility Support Engineer III position.
Ability to effectively manage and lead staff, and delegate tasks and authority.
MINIMUM EDUCATION QUALIFICATION
All
A Bachelor of Science degree in Civil Engineering or a related engineering field from an Accreditation Board of Engineering and Technology (ABET) accredited university or college program.
Minimum Experience Qualification
Utility Support Engineer I
None.
Utility Support Engineer II
Non-supervisory - Two (2) years of civil and environmental engineering experience. An equivalent combination of relevant education and/or training may be substituted for experience. A Master’s of Science degree from an ABET-accredited college may be substituted for one year of experience.
Utility Support Engineer III
Non-supervisory – Five (5) years of civil and environmental engineering experience. A Master’s of Science degree from an ABET-accredited college may be substituted for one year of experience.
Utility Support Engineer IV
Non-supervisory – Eight (8) years of cold weather water and wastewater treatment experience; OR an equivalent combination of education and experience. A Master’s of Science degree from an ABET-accredited college may be substituted for one year of experience.
TO INCLUDE
Supervisory – Two (2) Years Of Supervisory Experience Required.
MINIMUM CERTIFICATION QUALIFICATION
All
None.
Utility Support Engineer II
Candidate must have passed the Fundamentals of Engineering (FE) exam and received the Engineer in Training (EIT) certification.
Utility Support Engineer III
Candidate must possess a Professional Engineering license (PE) to practice in the State of Alaska, or have a PE license in at least one other state and obtain a PE license in the State of Alaska within 12 months of accepting the position.
Utility Support Engineer IV
Candidate must possess a Professional Engineering license (PE) to practice in the State of Alaska, or have a PE license in at least one other state and obtain a PE license in the State of Alaska within 12 months of accepting the position.
Preferred Education Qualification
N/A
Preferred Experience Qualification
N/A
Preferred Certification Qualification
Utility Support Engineer III
Successful Pathways to Leadership (Pathways) completion
Utility Support Engineer IV
Successful Leadership Excellence through Advancement and Determination (LEAD) completion
Additional Requirements
Travels to remote communities on small aircraft with limited to no traditional lodging accommodations. Overnight lodging options may include, but are not limited to, a school library, city office, community hall, or washeteria, and would require the employee to bring amenities such as a cot or sleeping pad and sleeping bag.
Field work may be required in or around hazardous environments, including but not limited to: confined space, excavation and trenching, work at heights, Class 1 Div 1 environments, rotating equipment, hand and power tools, extreme weather exposure, extreme temperatures (e.g., boiler rooms, mezzanines), and remote communities with limited communication or connectivity.
May be required to work outside the traditional work schedule.
Must have a valid driver’s license with a clean driving record or obtain one within six (6) months of hire.
Depending on the needs of the organization, some incumbents in this job class may be required to obtain additional certifications or training in one or more specialty areas.
Detailed Responsibilities
COMPETENCIES
Skills
All
Effective verbal and written technical communication.
Utility Support Engineer II
All skills required for the Utility Support Engineer I position.
Assigned project delivery.
Utility Support Engineer III/IV
All skills required for the Utility Support Engineer II position.
Effective supervision and leadership.
Education
Essential:
Bachelors
CREDENTIALS
Utility Support Engineer II
Essential:
EIT Certification
Utility Support Engineer III/IV
Essential:
Professional Engineering License