What are the responsibilities and job description for the Unit Clerk position at Alaris Health?
Unit Clerk / Concierge – Skilled Nursing Facility
Axia Care Center |
135 South Center
Orange, NJ 07050
Axia Care Center is actively hiring a professional, organized, and customer-service driven Unit Clerk / Concierge to serve as the front-line support for our nursing units.
This role is critical to daily operations. You will be the first point of contact for staff, residents, families, and visitors. We are looking for someone who is polished, responsive, and able to manage multiple priorities with confidence.
What We’re Looking For:
- Strong communication and customer service skills
- Highly organized with the ability to multitask in a fast-paced environment
- Professional demeanor with a welcoming presence
- Prior nursing home or healthcare experience preferred
- Must be reliable, punctual, and accountable
Requirements:
- Must be able to communicate effectively in English (read, write, and speak)
- Strong phone etiquette and interpersonal skills
- Basic computer skills (EMR experience preferred)
- Ability to manage a busy unit desk with accuracy and urgency
Core Responsibilities:
- Answer phones and direct calls appropriately
- Greet residents, families, and visitors in a professional manner
- Support nursing staff with clerical tasks and coordination
- Maintain organized unit records and documentation
- Communicate effectively with all departments
- Ensure smooth day-to-day flow of the nursing unit
Our Expectation:
We are building a high-performing team. This role requires professionalism, urgency, and strong attention to detail. If you cannot manage a fast-paced environment or maintain a high level of organization, this is not the role for you.