What are the responsibilities and job description for the Business Insurance Position - State Farm Agent Team Member position at Al Shattuck - State Farm Agent?
Benefits:
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency brings more than 12 years of State Farm experience and a strong reputation for developing future agents — with a proven track record of helping team members open their own agencies. We’re proud to offer a culture that balances high performance with fun, connection, and personal growth.
Our agency brings more than 12 years of State Farm experience and a strong reputation for developing future agents — with a proven track record of helping team members open their own agencies. We’re proud to offer a culture that balances high performance with fun, connection, and personal growth.
We offer quarterly bonus opportunities (think Lions games, cash, or something just for you), annual bonuses, team dinners, and quarterly bonding events like pool parties and fall festivities. Top performers can also earn paid trips both quarterly and annually, with some destinations chosen by the agency and others by the team member.
We’re actively involved in our community through the Owosso Curwood Parade, Dewitt and Mason homecoming parades, and by sponsoring local sports teams — especially Mason athletics. Team members also benefit from paid continuous development with multiple coaches and training platforms.
I’m a proud Ferris State University alum and former football player, and my military background has shaped a team environment that values grit, teamwork, and growth. If you’re hungry to learn, ready to compete, and excited to be part of something bigger, this could be the perfect fit for you.
ROLE OVERVIEW:
We are seeking a Business Insurance Representative to join our team. This role focuses on serving small business clients, ensuring their commercial insurance needs are met with professionalism and expertise. You will be responsible for managing client accounts, providing consultative support, and expanding coverage where needed. Through phone, email, text, and in-person interactions, you will build lasting relationships that contribute to client retention and business growth.
KEY RESPONSIBILITIES:
- Develop and maintain strong relationships with commercial clients, providing ongoing policy support.
- Respond to inquiries, process policy changes, and ensure timely resolution of client needs.
- Conduct policy reviews, identify coverage gaps, and recommend appropriate commercial insurance solutions.
- Stay informed on industry trends and changes to better serve business clients.
- Maintain accurate and up-to-date client records in the agency management system.
- Assist with lead generation, referrals, and new business development.
QUALIFICATIONS:
- Experience or strong interest in commercial (business) insurance.
- Excellent communication and client service skills.
- Strong organizational and problem-solving abilities.
- Team-oriented mindset with a commitment to professionalism and ethical conduct.
Flexible work from home options available.
Salary : $50,000 - $65,000