MBAC Program Assistant - Richland County, Ohio

Position: Minority Business Assistance Center (MBAC) Program Assistant

Department: MBAC

Reports to: MBAC Program Assistant

Posting Dates: Open until filled

Classification: Non- Exempt

Job Type: Part Time

Company/Program Overview: The Akron Urban League is proud to serve as the host agency for the Minority Business Assistance Center Akron (MBAC-Akron), part of a statewide network funded by the Ohio Department of Development to support minority, women, veteran, and disadvantaged-owned small businesses . Through no-cost advising, certification support, and access to capital and procurement pathways, MBAC-Akron supports entrepreneurs across nine counties: Summit, Stark, Wayne, Richland, Ashland, Carroll, Harrison, Holmes, and Tuscarawas. Incumbent will support entrepreneurs in Richland, Ashland, Wayne, and Holmes counties, ensuring that local small businesses can fully benefit from MBAC programs and position themselves for long-term success.

Job Summary: We are seeking a highly motivated and organized individual to join our team as a Minority Business Assistant Center (MBAC) Program Assistant. The MBAC Program Assistant will provide administrative support and assistance to the MBAC Region Director and program staff in facilitating the delivery of services to minority-owned and under-resourced businesses. This role requires excellent communication skills, attention to detail, and a commitment to supporting the growth and success of small business owners.

Key Responsibilities:

• Administrative Support: Assist the MBAC Program Manager in day-to-day administrative tasks, including scheduling meetings, managing correspondence, and maintaining accurate records.
• Client Services: Serve as a point of contact for minority-owned businesses seeking assistance from the MBAC program. Respond to inquiries, provide information about available resources, and coordinate referrals to relevant service providers.
• Workshop and Event Coordination: Assist in the planning, promoting, and executing workshops, seminars, and networking events designed to support minority entrepreneurs. This includes managing RSVPs, coordinating logistics, and providing on-site support during events.
• Data Management: Maintain databases of client information, program activities, and outcomes. Collect and compile data for reporting purposes and assist in preparing grant reports and funding proposals.
• Marketing and Outreach: Support efforts to raise awareness of the MBAC program and attract new clients. This may involve creating promotional materials, updating the program website and social media channels, and attending community events to represent the program.
• Collaboration: Work closely with other staff members, partner organizations, and stakeholders to enhance the effectiveness and impact of the MBAC program. Collaborate on special projects and initiatives as needed.
• Continuous Improvement: Identify opportunities for process improvement and contribute ideas for enhancing the quality and efficiency of program operations. Actively participate in staff meetings, training sessions, and professional development activities.

Qualifications:

• An associate degree in business administration, public administration, or a related field is preferred.
• Previous experience in an administrative support role, preferably in a nonprofit or government agency setting.
• Knowledge of small business development principles and familiarity with the challenges faced by minority entrepreneurs.
• Strong organizational skills with the ability to effectively manage multiple tasks and priorities.
• Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with database management software.
• Ability to work independently with minimal supervision and as part of a collaborative team.
• Commitment to diversity, equity, and inclusion, with a passion for supporting underrepresented communities.