Customer Service Representative

Akro-Mils, a Myers Industries Company (NYSE: MYE), products handle your toughest challenges! Our industry-leading line of plastic and metal storage, organization, transport and material handling products are designed for industrial, medical, retail and home settings.

Customer Service Representative
Akro-Mils is seeking a Customer Service Representative at their 1554 S. Main Street location.

Hours for this position will be Monday-Friday, 8:00am-5:00pm. Additional working hours may be required as business dictates.

The essential functions and responsibilities as a member of the Customer Service Team include, but are not limited to:

• Day-to-day interaction with customers, sales and distributors providing requested information and support relating to price, availability, and lead times.
• Assisting customers with product information, use and application, and technical specification information.
• Accepting and preparing orders; maintaining order files; satisfying requests for order follow-up and expediting; and tracing shipments.
• Coordinating various functions within the company so customer requests are handled appropriately and in a timely manner.

Position Requirements

• Data / order entry experience.
• Sales experience helpful but not required.
• Strong Microsoft Excel experience
• Effective business writing and oral communication skills.
• Ability to multi-task, problem solve and meet deadlines in a fast-paced environment.
• Strong attention to detail; strong organizational skills.
• Excellent attendance history.
• Technology skills including use of various computer software programs

Education and/or experience required:

• High School Diploma required, College Degree is a plus
• Must have minimum 3-5 years of experience working as a customer service representative.
• Experience working in manufacturing setting a plus.

Myers Industries, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.