What are the responsibilities and job description for the Servicing Analyst: 25-05829 position at Akraya, Inc.?
Primary Skills: Analysis (Intermediate), Reporting (Intermediate), Project Management (Basic), Process Improvement (Intermediate), Collaboration (Intermediate)
Contract Type: W2
Duration: 12 Months (With the possibility of extension)
Location: Billings, MT 59101
Pay Range: $19.00 - $21.00 per hour on W2
Job Summary
Join our customer servicing team as a Senior Servicing Analyst in Billings, MT. This role encompasses analyzing and interpreting operational data, leading projects related to customer onboarding and process changes, and fostering productive relationships across business lines. The ideal candidate will facilitate continuous improvement and support timely, quality service delivery.
Key Responsibilities
Additional Skills
Previous experience in banking or financial institutions preferred.
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Contract Type: W2
Duration: 12 Months (With the possibility of extension)
Location: Billings, MT 59101
Pay Range: $19.00 - $21.00 per hour on W2
Job Summary
Join our customer servicing team as a Senior Servicing Analyst in Billings, MT. This role encompasses analyzing and interpreting operational data, leading projects related to customer onboarding and process changes, and fostering productive relationships across business lines. The ideal candidate will facilitate continuous improvement and support timely, quality service delivery.
Key Responsibilities
- Collaborate on accumulating, analyzing, interpreting, and reporting operational performance data.
- Facilitate process improvement for department initiatives.
- Coordinate analysis for functional operations reviews.
- Lead projects impacting site operations and customer experiences.
- Provide advice, input, and support for the completion of processes or activities within established procedures.
- 1 years of clerical, administrative, or secretarial experience.
- Strong attention to detail.
- Excellent organizational and analytical skills.
Additional Skills
Previous experience in banking or financial institutions preferred.
- Strong Microsoft Office Suite skills including Outlook.
- Excellent communication and time management skills.
- Ability to prioritize projects and tasks effectively.
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Salary : $19 - $21
