What are the responsibilities and job description for the Reporting Specialist position at Akkodis?
Akkodis is seeking a Reporting Specialist for a 12 Contract position with a client located in Canonsburg, PA
Pay Range: $25/hr - $30/hr (The rate may vary based on experience, education, geographic location, and other factors.)
Position Responsibilities
The Network Operations Specialist is a key contributor to the efficiency and reliability of network operations. This role provides comprehensive operational support and project coordination for network-related activities, ensuring seamless communication between internal teams and external partners. The Specialist is responsible for managing workflows, maintaining accurate records, and overseeing administrative processes that support network performance. Additional responsibilities include billing, documentation control, and compliance with established procedures and service standards.
Essential Responsibilities
- Review, evaluate, and document operational processes related to billing, payments, and network services to ensure accuracy and compliance.
- Identify opportunities for process improvement and implement best practices to enhance efficiency and reduce errors.
- Create, update, and manage tasks in ServiceNow, ensuring timely resolution and accurate tracking of all requests.
- Maintain and update tracking systems, including third-party management platforms, to provide real-time status updates and ensure data integrity.
- Develop and maintain comprehensive documentation for operational processes, projects, and programs.
- Monitor files for completeness and accuracy, ensuring compliance with internal standards and regulatory requirements.
- Prepare and distribute correspondence related to projects, programs, and operational updates for internal and external stakeholders.
- Communicate potential issues to management proactively, preventing escalation to critical status.
- Assist with administrative preparation for meetings, including compiling reports and supporting materials.
- Provide additional administrative assistance as needed to support network operations and project teams.
- Collaborate with cross-functional teams to ensure smooth execution of operational tasks and initiatives.
Key Qualifications
- Proficiency in ServiceNow or similar service management platforms.
- Familiarity with network operations, billing processes, and documentation best practices.
If you are interested in this Reporting Specialist job, then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Sunny Kumar at Sunny.Kumar1@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records by federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Salary : $25 - $30