Customer Service Sales Representative

Akkodis is seeking a Customer Service Representative Sales – Carson, CA,- Onsite for a 6 -month contract

Rate Range: $20.00 - $22.00 P/HR.; The rate may be negotiable based on experience, education, geographic location, and other factors.

Job Summary:

• The Customer Service Representative requires a high level of internal customer engagement, plus the capability to coordinate successful integrated product offerings. The Customer Service Representative coordinates, supports, and improves the commercial process, thereby positively influencing customer satisfaction.
• The Customer Service Representative is responsible for coordinating day-to-day activities related to customer requests, processing customer orders and quotes, and maintaining front-line communication with customers.
• They update changes of order dates and ensure adherence with contractual obligations. The Customer Service Representative is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.

Summary of Duties:

1. Ensure sales orders are processed accurately and entered in a timely manner using the company ERP system.
2. Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly.
3. Validate entered order information by checking against customer purchase orders.
4. Maintain a Purchase Order (PO) entry tracker to provide visibility to the Contracts and Accounting teams

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance