What are the responsibilities and job description for the Associate Director, Network Operations position at Akkodis?
Akkodis is seeking a
Associate Director, Network Operations
for a Fulltime position with a client located in
Palm Beach, FL
.
Salary Range: $190k to $210k/ Year(The salary may be negotiable based on experience, education, geographic location, and other factors)
Title: Associate Director, Network Operations
Location: Palm Beach, FL
About This Role
The Associate Director of Network Operations is responsible for guiding the strategic direction, performance, and ongoing modernization of Carrier's Global Network Operations. The ideal candidate is an experienced leader with a proven ability to transform teams through technical expertise, operational rigor, and a people-centered approach, consistently cultivating a high-performing, agile, and metrics-focused team within a culture committed to continuous improvement
Required Qualifications:
- Bachelor's Degree
- 5 years of experience in network operations
- 5 years of experience in switching/routing/wireless and firewall/VPN technologies
- 3 years of experience in operating key processes including incident, change and problem management
- 3 years of experience as a team lead either with matrixed team members or direct reports
Key Responsibilities:
- Own the stability, security, and scalability of global enterprise networks (LAN, WAN, SD-WAN, wireless, firewalls) across cloud and on-prem environments.
- Define and drive network modernization initiatives including automation, zero-trust architecture, performance engineering, and resiliency.
- Lead a high-performing team of network engineers; set technical standards, enforce accountability, and develop engineering talent.
- Act as top-tier escalation and incident commander for critical network events, ensuring rapid recovery and minimal business impact.
- Collaborate with cross-functional teams including Security, DevOps, and Business Operations to support hybrid, high-growth environments.
- Implement ITIL-based processes for incident, change, and problem management to ensure operational excellence.
- Champion firewall policy enforcement, segmentation, and secure remote access strategies.
- Define and report operational KPIs (uptime, MTTR, change success rates) to leadership, driving transparency and continuous improvement.
Preferred Qualifications:
- Professional certifications such as CCNP, CCDP
- Experience with SD-WAN technologies (Cisco Viptela, Meraki, or similar)
- Enterprise wireless experience across office, manufacturing, and distribution environments
- Cloud networking experience with AWS, Azure, GCP, or OCI
- Familiarity with advanced routing protocols (BGP, OSPF, EIGRP)
Benefits include but are not limited to:
- Medical/Dental/Vision
- 401K
- PTO/Paid Holidays
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Salary : $190,000 - $210,000