Business Process Analyst

We are seeking a midlevel Business Process Analyst for a long-term contract with our client in Washington, DC (onsite daily).

Pay range: $45-$48hr w2

Required

• Experience supporting business analysis, product analysis, process analysis, product operations, program support, or technology delivery activities.
• Experience gathering, documenting, and synthesizing business needs, user needs, pain points, assumptions, constraints, and desired outcomes.
• Experience documenting current-state and future-state business processes, workflows, handoffs, decision points, and operational procedures.
• Ability to translate stakeholder needs into clear requirements, user stories, acceptance criteria, process flows, and product planning inputs.
• Strong written communication skills, including the ability to create clear documentation for mixed business and technical audiences.
• Experience creating or maintaining requirements documents, process guides, SOPs, meeting summaries, decision logs, issue trackers, and stakeholder materials.
• Ability to identify process gaps, bottlenecks, unclear ownership, handoff issues, and opportunities for standardization.
• Ability to support discovery sessions, stakeholder interviews, workshops, and requirements gathering discussions.
• Strong organizational skills and attention to detail, including the ability to track decisions, dependencies, risks, issues, action items, and open questions.
• Comfort working with technical and non-technical stakeholders across product, engineering, security, data governance, infrastructure, analytics, and business teams.
  
  

Role

• Support analysis and documentation of business and mission use cases for the Enterprise Data Platform.
• Conduct or support stakeholder discovery sessions to capture business needs, pain points, desired outcomes, assumptions, constraints, and dependencies.
• Translate stakeholder needs into clear requirements, user stories, acceptance criteria, process flows, and product planning inputs.
• Analyze and document current-state and future-state processes related to data intake, data access, data governance, platform usage, analytics workflows, and operational support.
• Develop process maps, workflow diagrams, decision trees, RACI matrices, SOPs, and process guides as needed.
• Identify process gaps, bottlenecks, unclear ownership, handoff issues, and opportunities for standardization or improvement.
• Support the definition of repeatable platform processes, including intake, prioritization, data product onboarding, access requests, issue escalation, documentation management, and stakeholder communication.
• Support the Platform Product Owner with backlog organization, intake tracking, prioritization inputs, dependency tracking, and action item follow-up
  
  

If you are interested in this job, then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Client benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

Pay Details: $45.00 to $48.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

Requirements

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
  
  

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.