Job Title: Phone Sales (Recovery Specialist)

🚀 Company: AirWorks

📍 Location: Ventura County

Hello Sales Professionals!

Here at AirWorks, we have been growing crazy fast. We have a great, energetic, growth-oriented team who is looking for your help to keep this train running! The Recovery Position is instrumental in re-engaging with customers and reigniting their interest in our world-class HVAC solutions. This role is all about nurturing relationships, diligently following up on leads, and converting missed opportunities into successful deals. With a focus on understanding customer concerns, offering tailored solutions, and enhancing customer experience, our Recovery Specialists play a key role in ensuring customer satisfaction and driving our sales success.

AirWorks, a leading provider in HVAC services in Camarillo and surrounding areas, is on the hunt for a proactive, goal-driven, and customer-oriented Recovery Specialist. We are known for our unwavering commitment to outstanding service, top-quality products, and most importantly, creating cozy & comfortable environments for our customers.

Your mission (should you choose to accept it):

👉 To re-engage with customers and reignite their interest in our HVAC solutions by offering impeccable follow-up service and addressing their unique comfort needs.

What will you do?

1. 📞 Reach out to customers whose sales did not close, understand their concerns, and offer tailored HVAC solutions.
2. 🚀 Respond to incoming messages from our automated sales follow-up process promptly and professionally.
3. 💡 Provide insights and feedback to the sales and marketing teams to refine our processes and improve the customer experience.
4. 🏅Turn missed opportunities into successful deals, contributing to our company's growth and success.

What do we expect from you?

1. 🎯 Outstanding communication and persuasion skills with an aptitude for building relationships with customers.
2. 🔄 Experience in a recovery role or similar position, ideally within HVAC companies.
3. 🚀 A proactive mindset to identify opportunities for re-engagement and drive changes.
4. 🏆 A track record of successfully recovering missed sales opportunities and boosting customer satisfaction.

Why should you join AirWorks?

1. 🏆 Be a part of a vibrant, supportive, and family-oriented team that values growth and fun.
2. 💼 Enjoy a competitive compensation and benefits package.
3. 📈 Experience professional growth and advancement opportunities within the company.
4. 🌎 Make a tangible difference in the lives of homeowners by helping them achieve the perfect comfort level in their homes.

At AirWorks, we're not just about HVAC systems, we're a family-run, locally owned & operated business focusing on comfort, satisfaction, and happiness. Here, we're more than just a team - we're a family. And we're excited to have you onboard!

**Please only apply if you have phone sales experience**