Medical Front Desk Receptionist

Job Overview
We are seeking an energetic and detail-oriented Medical Front Desk Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your enthusiasm and professionalism will help create a welcoming environment, ensuring smooth clinic operations and positive patient experiences. The ideal candidate is highly organized, tech-savvy, and passionate about healthcare administration.

Responsibilities

• Greet patients warmly, verify insurance information, and assist with patient check-in and check-out processes.
• Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth.
• Verify insurance coverage, process payments, and handle medical collections with accuracy and professionalism.
• Manage multi-line phone systems, answer inquiries promptly, and direct calls appropriately using excellent phone etiquette.
• Maintain accurate medical records by filing documents, reviewing documentation for completeness, and updating patient information in EMR systems like eClinicalWorks or Dentrix.
• Assist with medical billing, coding (ICD-10, CPT), and documentation review to ensure compliance with HIPAA regulations.
• Support clinical staff by coordinating care plans, scheduling follow-up appointments, and managing patient intake procedures.

Requirements

• Proven experience in a medical office environment or healthcare setting, preferably in a clinic or dental practice.
• Strong knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and health information management standards.
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Eaglesoft or Dentrix.
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and 10-key typing.
• Ability to handle sensitive patient information in compliance with HIPAA regulations.
• Exceptional customer service skills with a friendly demeanor and professional appearance.
• Bilingual abilities are a plus to serve diverse patient populations.
• Strong organizational skills with attention to detail in filing, documentation review, and office management tasks. Join us to make a real difference in patients’ lives by providing top-tier administrative support in a dynamic healthcare environment! We value your dedication to excellence and look forward to welcoming a motivated professional who thrives on helping others.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Work Location: In person

Salary : $15 - $18