What are the responsibilities and job description for the Client Billing Specialist position at Aires?
Aires (www.aires.com) has been providing best-in-class relocation management services for 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.
We Have…
This exciting opportunity is in a high growth environment where you will utilize your experience to prepare, audit, and distribute recurring client billing statements in alignment with established processes and requirements. The position serves as a primary point of contact for billing‑related questions or issues, ensuring timely and accurate communication with internal teams to resolve discrepancies.
Position Responsibilities
We Have…
- An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
- A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
- A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development
- A comprehensive benefits package, including a 401K match
- Hybrid work environment. Candidate must be local to Pittsburgh, PA.
This exciting opportunity is in a high growth environment where you will utilize your experience to prepare, audit, and distribute recurring client billing statements in alignment with established processes and requirements. The position serves as a primary point of contact for billing‑related questions or issues, ensuring timely and accurate communication with internal teams to resolve discrepancies.
Position Responsibilities
- Prepares, audits, and distributes periodic client billing statements according to outlined processes and requirements.
- Reviews and updates billing instructions for existing and new clients.
- Ensures tracing prompts are actualized timely.
- Proactively addresses billing questions and account inquiries.
- Participates in system testing for technology and process enhancements.
- Performs billing reviews or second checks.
- Associates Degree preferred
- 2 years of accounting/finance related experience, will also consider internship experience only
- Prior experience with accounting software
- Excellent customer service and administrative skills
- Computer literacy with MS Office products, and ability to grasp proprietary software
- Demonstrated ability to manage multiple competing tasks
- Ability to follow policies and procedures
- Can-do attitude
- Genuine desire to help others
- Team oriented mindset, with a strong sense of care and urgency
- Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.