What are the responsibilities and job description for the Commercial HVAC Dispatcher position at Airco Mechanical?
COMMERCIAL HVAC DISPATCHER - START-UP DEPARTMENT
At Airco Mechanical, we’ve been a leader in commercial HVAC, Electrical, and Plumbing installation and service for over 40 years. With locations in Round Rock and San Antonio, our company continues to grow thanks to a talented team and a commitment to excellence. We provide competitive pay, strong benefits, and clear paths to advancement so our employees can build long-term careers. If you’re ready to work with a company that values its people and rewards performance, we’d love to meet you.
Why Work at Airco Mechanical?
- Competitive pay with opportunities to increase your income
- Excellent benefits package
- Stable company with 40 years in business
- Opportunities for advancement and internal promotion
- Work/life balance
What You'll Do:
- Schedule and dispatch service calls to field technicians in real time
- Prioritize Emergency Warranty vs. Commercial Construction Jobs
- Communicate with customers on ETAs and job status
- Track technician locations, availability, and job progress
- Coordinate with parts/supply teams to ensure techs have what they need
- Maintain accurate records in our dispatch/CRM software
What We're Looking For:
- 1 years of dispatch, logistics, or HVAC industry experience (preferred)
- Excellent communication and multitasking skills
- Comfortable working in a fast-paced, phone-heavy environment
- Proficient with dispatch software, GPS tracking, or CRM tools
- Calm under pressure — especially during emergency calls
BENEFITS:
- Two weeks paid vacation - 1st year
- Paid holidays & sick leave
- Excellent health, vision, & dental insurance with low employee cost
- Life insurance – (2X salary paid by company)
- Short-term & long term disability insurance (paid by the company)
- Accidental death and dismemberment insurance
- Optional additional life insurance
- 401K savings plan: matched by company
- Health savings accounts
- Teladoc
- Employee assistance program
- Tuition reimbursement
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Experience:
- Dispatching: 2 years (Required)
Work Location: In person
Salary : $20 - $24