What are the responsibilities and job description for the Receptionist position at Air-Tech Mechanical?
Job Summary
The Receptionist will serve as the first point of contact for our customers and internal team. This role is responsible for managing phone and email communications, answering general inquiries, and coordinating fieldwork by assigning tasks to technicians and installers. The ideal candidate is professional, detail-oriented, and thrives in a fast-paced environment.
Responsibilities
- Answer and direct incoming phone calls in a professional and friendly manner.
- Respond to emails and inquiries from customers, vendors, and team members.
- Provide basic information about services, appointments, and policies.
- Schedule and assign work orders or service tasks to technicians and installers based on availability and priority.
- Track service requests and ensure timely follow-up and customer satisfaction.
- Maintain organized records of customer interactions and job assignments.
- Perform general administrative support duties including data entry, filing, and document preparation.
- Assist with invoicing, payments, and basic bookkeeping as needed.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Skills
- Excellent verbal and written communication skills.
- Strong organizational abilities with attention to detail.
- Proficient in using office equipment such as computers, phones, and printers.
- Ability to multitask effectively in a fast-paced environment.
- Customer service-oriented mindset with a friendly demeanor.
- Basic knowledge of office software (e.g., Microsoft Office Suite).
- Previous experience in a receptionist or administrative role is preferred but not required.
Requirements
- Local to Port Saint Lucie
- Notary, dispatching, and permitting experience
Join our team and contribute to creating a positive experience for our clients while supporting our staff in daily operations. We look forward to welcoming a dedicated Receptionist who embodies professionalism and enthusiasm!
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Work Location: In person
Salary : $15 - $19