What are the responsibilities and job description for the National Accounts Inside Sales position at Air Hydro Power LLC?
Description
The National Accounts Inside Sales will be part of the Sales and Customer Service team and interface directly with clients and prospects: selling and providing information on service, maintenance, and repair related to our products and service lines.
Supervisory Responsibilities:
- None.
Duties/Responsibilities:
- Cultivates and strengthens relationships with potential and existing clients in the manufacturing fields.
- Responsible for growing sales and supporting key national accounts.
- Acts as liaison to coordinate information and service between the end user of a product and the sales representatives in the selling organization.
- Oversees and facilitates the delivery and customer service experience.
- Answers inquiries and questions from customers related to ongoing use of products, maintenance requirements, operations, and other related information.
- Develops and implements strategies for sales in an assigned region or industry.
- Drives to coordinate information and service between the customer and other departments, (Operations, Sales, Engineering, etc.) within AHP.
- Partners with end users to identify and quote products, assist with technical questions, follow-up on existing orders, and develop relationships to grow market share via all product offerings.
- Communicates internally and externally the delivery of products, works with internal customers to meet client needs, proactively communicates with client to ensure a great customer experience.
- Answers inquiries and questions from customers related to ongoing use of products, maintenance requirements, operations, and other related information.
- Performs other related duties as assigned.
Requirements
Skills/Abilities:
- Excellent verbal and written communication skills.
- Professional interpersonal and customer service skills.
- Strong sales and negotiation skills.
- Strategic analytical and problem-solving skills.
- Thorough understanding of equipment, product, industry, and/or services provided to clients.
- Proficient with Microsoft Office Suite or related software to prepare reports and logs.
Education and Experience:
- Prior experience in related field highly preferred.
- Experience in customer service and/ or sales experience preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at a time.
Our Benefits!
- #1 CULTURE!!!
- Fun, Family-Oriented Work Environment!
- Medical, Dental, and Vision benefits that begin on your 1st day of work!
- Employee Stock Ownership Plan (ESOP)
- Company Paid Life, Dependent Life, Short- & Long-Term Disability Insurance
- 10 Paid Holidays per year
- Vacation & Personal Time
- Employer HSA Contribution
- Company Paid Bereavement Time
- Company Paid Maternity and Paternity Leave
- Gym Reimbursement
Are you an underappreciated, hard worker? Come see why AHP was voted a Nationally Certified "Great Place to Work"!
AHP is an Equal Opportunity Employer