Revenue Cycle Medical Billing Claim Status Patient Engagement - Medicaid/Workers' Compensation

Revenue Cycle Medical Billing Claim Status Patient Engagement - Medicaid/Workers’ Compensation

Location: Remote or On-Site

Hourly Pay: $17.50

(this position is bonus eligible)

Schedule: Full-Time

Job Summary

The Revenue Cycle Medical Billing Claim Status Patient Engagement position for the Medicaid and Workers’ Comp team resolves coordination of benefits and additional information requests from the payor by engaging the patient/guarantor to supply the required information to the payor in a timely manner.

Essential Functions/Duties

• Conducts online and phone follow-up on open coordination of benefits and additional information requests for Medicaid and Worker’s Compensation classified payors.
• Handles inbound/outbound call center calls for payors and patients/guarantors.
• Conducts conference calls with the patient/guarantor and payor to resolve delayed claims.
  
  

Qualifications

Required Experience:

• Must be fluent in English
• Minimum three (3) years of experience in healthcare/revenue cycle billing environment
• Minimum of one (1) year in a call center environment
• Above average knowledge of various Medicaid and Worker’s Compensation payor billing guidelines
• Ability to interpret remittance advice notices/explanation of benefits
• Knowledge and experience of computers and related technology, at an intermediate level
  
  

Preferred Experience

• Experience with post bill follow up for Medicaid and Workers’ Compensation payors
• Proficient in Word, Excel, Office 365
  
  

Education

• High school diploma
• GED
• Or significant, relevant work experience
  
  

Skills

• Ability to define and identify problems, collect data, establish facts, and draw valid conclusions
• Ability to respond to inquiries or complaints from customers in a positive and productive manner
• Ability to calculate numbers, correct entries, and post to records
• Ability to gather data, compile information, and prepare reports
• Ability to use independent judgment and to manage and impart confidential information
• Ability to prepare routine administration
  
  

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark in meaningful work that will make an impact on you and the customers we serve. View our employees’ stories on how we provide care to the world at www.AtaMomentsNotice.com.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

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