What are the responsibilities and job description for the Membership Processing Specialist position at Air Evac Lifeteam?
Membership Processing Specialist
On-Target Earnings: $31,200 (Bonus Potential)
Location: West Plains, MO – Onsite
The Membership Processing Specialist plays a key role in supporting membership operations by ensuring accurate member invoicing, efficient information management, and exceptional customer service. The ideal candidate is detail‑oriented, organized, and committed to maintaining high-quality standards across all membership processes.
Responsibilities
- Perform data entry, database updates, and general information management.
- Process incoming and outgoing mail, including member invoicing.
- Handle payment processing and daily balancing activities.
- Conduct records research and maintain accurate member files and documentation.
- Respond to coordinator inquiries and provide timely support.
- Deliver exceptional customer service through phone, email, and in-person interactions.
- Assist with filing, typing, and other administrative duties as needed.
- Maintain quality standards and ensure accuracy across all membership records and processes.
- Work flexible schedules, including weekends, as needed.
- Perform additional duties and special projects as assigned.
Minimum Qualifications
- High school diploma or equivalent required.
- Minimum of two (2) years of customer service and/or sales experience.
- Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark in meaningful work that will make an impact on you and the customers we serve. View our employees’ stories on how we provide care to the world at www.AtaMomentsNotice.com.
GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job:The salary range is $31,200 with Bonus Potential
Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
Benefits:
401K Plan, Health InsuranceSalary : $31,200