What are the responsibilities and job description for the Membership Processing Specialist - Located in West Plains, MO position at Air Evac Lifeteam?
Located in West Plains, MO
Job Description
Membership Processing Specialist
On-Target Earnings: $31,200 (Bonus Potential)
Location: West Plains, MO – Onsite
The Membership Processing Specialist plays a key role in supporting membership operations by ensuring accurate member invoicing, efficient information management, and exceptional customer service. The ideal candidate is detail‑oriented, organized, and committed to maintaining high-quality standards across all membership processes.
Responsibilities
GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information About This Job
The salary range is $31,200 with Bonus Potential
Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
Job Description
Membership Processing Specialist
On-Target Earnings: $31,200 (Bonus Potential)
Location: West Plains, MO – Onsite
The Membership Processing Specialist plays a key role in supporting membership operations by ensuring accurate member invoicing, efficient information management, and exceptional customer service. The ideal candidate is detail‑oriented, organized, and committed to maintaining high-quality standards across all membership processes.
Responsibilities
- Perform data entry, database updates, and general information management.
- Process incoming and outgoing mail, including member invoicing.
- Handle payment processing and daily balancing activities.
- Conduct records research and maintain accurate member files and documentation.
- Respond to coordinator inquiries and provide timely support.
- Deliver exceptional customer service through phone, email, and in-person interactions.
- Assist with filing, typing, and other administrative duties as needed.
- Maintain quality standards and ensure accuracy across all membership records and processes.
- Work flexible schedules, including weekends, as needed.
- Perform additional duties and special projects as assigned.
- High school diploma or equivalent required.
- Minimum of two (2) years of customer service and/or sales experience.
- Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information About This Job
The salary range is $31,200 with Bonus Potential
Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
Salary : $31,200