What are the responsibilities and job description for the Mid Level IT Administrator/Network Technician (Secret Clearance Required) position at Air Combat Effectiveness Consulting Group (ACE Group), LLC?
Description
The Mid Level IT Administrator Technician is responsible for maintaining, troubleshooting, and supporting an organization’s computer domain servers and networks for corporate enterprise systems along with systems in a secure environment. This role ensures stable enterprise/network performance, assists with server/network upgrades, resolves connectivity issues, and provides technical support for server/network hardware, software, and infrastructure.
Key Responsibilities
The Mid Level IT Administrator Technician is responsible for maintaining, troubleshooting, and supporting an organization’s computer domain servers and networks for corporate enterprise systems along with systems in a secure environment. This role ensures stable enterprise/network performance, assists with server/network upgrades, resolves connectivity issues, and provides technical support for server/network hardware, software, and infrastructure.
Key Responsibilities
- Monitor, maintain, and troubleshoot Domain, LAN, WAN, and wireless networks
- Install, configure, and support server and network hardware (domain controllers, application servers, switches, routers, firewalls, access points)
- Support secure network environments, including role based access controls and RMF requirements
- Assist with system/network upgrades, patching cycles, and modernization efforts
- Diagnose and resolve connectivity, performance, and hardware issues
- Perform routine administration/network maintenance, backups, and documentation
- Support VoIP systems, network cabling, and infrastructure components
- Collaborate with IT and cybersecurity teams to support mission critical operations
- Maintain network asset documentation and change logs
- Ensure compliance with DoD security standards and cybersecurity best practices
- Active DoD Secret Security Clearance (required)
- CompTIA Security certification (required)
- 2–5 years of hands-on IT system administration and/or network support experience
- Strong understanding of TCP/IP, DNS, DHCP, VPN, VLANs, routing, and switching
- Experience with networking hardware from vendors such as Cisco, Juniper, Ubiquiti, Meraki
- Familiarity with firewalls, ACLs, and secure network configuration
- Ability to interpret and maintain network diagrams and documentation
- Strong troubleshooting and problem-solving abilities
- Additional certifications such as Network or CCNA are preferred
- Basic understanding of Microsoft Azure cloud systems